Fred Stahl Email and Phone Number

Recruited to this role to bring extensive retail knowledge and support to a newly created management team in one of the highest volume stores in the Tampa Bay Area.• Executed company/retail strategy to drive sales margin and retain/grow customer base.• Trained, coached and developed team members to build a talent bench for store leadership.• Developed deep knowledge of product to improve customer service and manage inventory. Partner with Store Manager to monitor market trends and competition.ACHIEVEMENTSStrategically planned and implemented process improvements resulting in higher gross margins and sales.• Improved vendor relations by engaging in key relationships and assisting with merchandising functions, including orders and overall store appearance.• Improved store shrink significantly through leadership as shrink captain.• Successfully organized large in-store sales events to drive customer traffic.• Assisted in managing a Complete Store Remodel, the first of its kind in the company.

This barter exchange franchise became an award winning office within the first 2 years of business.Produced almost $700k in ITEX transactions over the past year after developing a solid account base and sales process and building the business from start-up with zero sales. Meet prospective customers through networking, cold calls, warm referrals and speaking engagements to educate them on B2B barter and the positive impact it can have on their business. Experienced in consulting and working with prospects and ITEX member businesses from Small to Medium companies with revenues ranging from $250,000 to $5 Million+. Built a strong know, like and trust personal brand to deliver the ultimate in customer service.• Prospecting efforts includes networking with and cold calling on key organizations including Chamber of Commerce and other affiliations employing Warm Leads/Referrals, Emails, Tradeshows/Events, Mixers, and Social Media Marketing.• Facilitate further revenue growth by assisting product search/matches for other franchisee members.• Develop new member enrollment campaigns and meet key targets through diligent follow-up.• Utilize dashboards for Sales and Service KPI’s to ensure seamless deliverables for all accounts.• Deliver dynamic sales presentations that capture interest, and overcome objections.ACHIEVEMENTS• Awarded President's Club Rookie Broker of the Year 2015.• 2015 Circle of Excellence Award winning office.• Produced over $700,000 in ITEX transaction sales over the past year after launching the franchise and building a significant account base and sales process from scratch with zero sales.• Produced significantly above average member account retention due to good account management. • Highest New Member Enrollment Award 2014 & 21015.• Ranked as above average spend per month per member (benchmarked across ITEX) through intimately analyzing business wants and needs to increase their spend and buy volume.

Recruited for this role because of positive word of mouth brand reputation and networking. Position eliminated due to sale of all corporate locations to franchisees and the AAM Program ended. • Conducted weekly hiring events to build a solid pool of qualified applicants. This resulted in decreased turnover and a higher level of work performance from the staff.• Supported the development/maintenance of targets for sales, labor and maintenance costs.• Created financial plans, location performance goals and strategies for growth and profitability. • Reviewed profit and loss statements, and discuss actual and targeted figures with the entire management team. • Handled customer issues promptly and judiciously, investigating issues and formulating win-win solutions that promote patron satisfaction and repeat business. ACHIEVEMENTS• Achieved Sales and Profit Targets resulting in above goal performance each period.• Implemented a customer service rewards program resulting in a 20% increase in satisfaction scores.• Improved company safety programs achieving zero lost time injuries during 2012.• Identified safety gaps and acted with urgency to resolve Brand protection issues resulting in 100% of Food Safety Audits Passed. Also, achieved ServSafe Certification through 2017.

Promoted to Store Manager relocating to Louisville, Kentucky and later Atlanta, Georgia with full P&L responsibility for a single unit store with 130+ associates, 4 Assistant Managers, 13 Department Supervisors and 1 Human Resource Manager generating $35M in revenues. Conducted management meetings regularly to review department action plans and yearly sales budgets as well as upcoming promotions and new products. • Produced 10 Assistant Store Manager and 4 Store Manager promotions by conducting associate development discussions and follow-up on development plans to build talent pipeline.• Conducted performance appraisals, creating individualized (SWOT) analyses to help staff overcome performance roadblocks and enhance their skills. • Served as a mentoring Store Manager to help develop Store Support Center Staff to better understand the various departments and positions within a store environment.• Served as Acting District Manager on multiple occasions and for extended periods of time.• Maintained support for good staff retention rates by promoting an empowering environment.• Served as a District Hardware Captain communicating as liaison between corporate and store staff.• Instructed district wide advanced learning classes for newly promoted supervisors and managers.ACHIEVEMENTS• Managed the dramatic turnaround of several stores leading from under-performing to over- performing and was reassigned to Atlanta, Georgia to do the same.• Achieved an added $400,000 in profit more than forecasted, outranking over 2,000 Managers.• Improved and maintained the VOC (Voice of Customer) weekly satisfaction survey response score to a record store high of 94%, which positively impacted our average ticket transaction by almost 4%.• Significantly improved result for Shrinkage below Goals and Exceeded Sales and Profit Plan Goals for Operational Excellence year over year through proper training and accountability.