As Managing Partner, Daren (Fred) Walker leads the Global Solutions Executives team in EMEA. This team develops and leads our largest most complex opportunities in partnership with the sales organisation and is a key contributor to Verizon's success in outsourcing and complex deal making within the region and globally. We partner with Customers, Sales teams and key members of Enterprise Architecture and Commercial to develop, lead and win large and complex opportunities across the… Show more As Managing Partner, Daren (Fred) Walker leads the Global Solutions Executives team in EMEA. This team develops and leads our largest most complex opportunities in partnership with the sales organisation and is a key contributor to Verizon's success in outsourcing and complex deal making within the region and globally. We partner with Customers, Sales teams and key members of Enterprise Architecture and Commercial to develop, lead and win large and complex opportunities across the Network, Security and Communications landscape.This team can offer real differentiated value to our customers in meeting their challenges as they pivot towards a digital future and require the agile platforms, commercial and operational models that enable this transformation Show less

Global Solutions Executive leading highly specialised teams engaged in large scale regional and/or global integration, business and network transformation and digital outsourcing opportunities.Establishing partnerships with customers and best in class suppliers to provide transformational IT, Telecom and Technology, that delivers, the digital and business outcome that customers want and need in an ever changing technology landscape.Delivering strategic projects/programs that transform… Show more Global Solutions Executive leading highly specialised teams engaged in large scale regional and/or global integration, business and network transformation and digital outsourcing opportunities.Establishing partnerships with customers and best in class suppliers to provide transformational IT, Telecom and Technology, that delivers, the digital and business outcome that customers want and need in an ever changing technology landscape.Delivering strategic projects/programs that transform how customers across a wide range of industries do business and interact with their customers. Orchestrating all the key elements of large scale digital transformation from full outsource to network transition via effective and efficient management of regional and/or global virtual teams, to deliver the business outcomes needed by todays enterprise customers.Contact me if you would like to know more! Show less

Leading the set-up and deployment of effective sales and sales support functions with in Jisc Commercial in support of the Jisc Group core mission to deliver high quality core network services and cloud solutions to Public & Private Enterprise both directly to end customers and in-directly through effective partnerships.• VP Sales & Business Development leading core Sales teams in UK public sector, Enterprise, Wholesale/Partner and Service Integrator Channels.• Responsible for… Show more Leading the set-up and deployment of effective sales and sales support functions with in Jisc Commercial in support of the Jisc Group core mission to deliver high quality core network services and cloud solutions to Public & Private Enterprise both directly to end customers and in-directly through effective partnerships.• VP Sales & Business Development leading core Sales teams in UK public sector, Enterprise, Wholesale/Partner and Service Integrator Channels.• Responsible for the overall Sales and Business development strategies as part of the Senior Executive team.• Developed and implemented Business and Sales strategy supporting Jisc Commercials 5 year Business Plan. • Established an effective Sales Pipeline in excess of £95m with in 10 months.• Closed £2.2m of sales within the first 10 months of sales activity.• Established key technology partnerships with in the IT/Telco industry with both large technology and service providers and smaller innovative SME providers.• Built effective customer relationships with Crown Commercial Services and Government Digital Services as well as with several large government departments.• Established sales team and business operations and sales support structures to support effective sales management and sales pipeline.• Deployed effective and automated business tools from HR and Payroll systems, CRM, Solutions & Product Catalogues, Pricing Cubes, delivery workflows and billing platform.• Implementing strategic account plans to develop sales opportunities within new and/or existing customer accounts.• Responsible for Identifying and developing cloud based innovation within the SME market that support and enhance performance and cost savings in the Public & Private Enterprise.• Demonstrable track record of developing sales teams in designated target markets in order to meet and exceed established sales and revenue quotas. • Work with and Support, C Level customer contacts within Public and Private Enterprise. Show less

• Head of Innovation and Specialist Consultancy managing a Sales Overlay team supporting UK public sector, Wholesale/Partner and Service Integrator Channels, supporting revenues of $25m to $30m.• Responsible for Identifying and developing innovation within the SME market that support and enhanced core Product sets, delivering pull through revenues to the main sales teams.• Providing Professional Services and Specialist consultancy to Central Government, Ministry of Justice and… Show more • Head of Innovation and Specialist Consultancy managing a Sales Overlay team supporting UK public sector, Wholesale/Partner and Service Integrator Channels, supporting revenues of $25m to $30m.• Responsible for Identifying and developing innovation within the SME market that support and enhanced core Product sets, delivering pull through revenues to the main sales teams.• Providing Professional Services and Specialist consultancy to Central Government, Ministry of Justice and MOD/Foreign Government. UK Government DV Clearance• Providing Professional Services and Specialist consultancy to UK Wholesale, Central European Wholesale, Partner and Service Integrator channels in EMEA.• Managing a team of 8 technical Sales staff providing PS Propositions spread across a set of Assess, Design, Implementation and Management offerings, working at a C level and below. In support of over 90 sales leads.• Identify and manage specialist vendors/suppliers to support adhoc or bespoke customer requirements.• Provide specialist consultancy at a CIO/CTO/CFO level assisting with Telco/IT strategy and industry best practice.• Supporting Thought leadership events to existing and new customers, Key Speaker with media training.• Supporting a revenue base of $18m in 2013 which was increased from $7m during 2011 and $13m in 2012.• 2nd year of overachievement (Revenue), achieving 129% of revenue targets in 2013.• 2nd year of overachievement (Sales), achieving 180% of sales targets in 2013.• Closed multiple large Government deals, with largest worth $1.8m for the replacement of Satellite backup.• Closed large EMEA deal work $1.2m for the provision consultancy services over 2 years.• Managing Project/Programme Office Resourcing and P&L in support of large complex delivery projects.• Responsible for growing existing customer accounts through Professional Services/Consultancy and Innovation.• Responsible for assisting Sales Leaders drive engagements with new logo’s and accounts. Show less

•Reported direct to VP Network Operations with regular access to Leadership Team and MD EMEA.•Dotted line to the Snr VP Global BPM as the EMEA BPM Lead with access to Global CTO/CIO.•Business interface into IT development and support teams, •Drove cross functional consultancy with internal Business owners providing strategic and tactical solutions to help them meet customer demand, business targets and company financials.•Responsible for bespoke solutions, development based on… Show more •Reported direct to VP Network Operations with regular access to Leadership Team and MD EMEA.•Dotted line to the Snr VP Global BPM as the EMEA BPM Lead with access to Global CTO/CIO.•Business interface into IT development and support teams, •Drove cross functional consultancy with internal Business owners providing strategic and tactical solutions to help them meet customer demand, business targets and company financials.•Responsible for bespoke solutions, development based on non-standard product requirements, defining a supportable, scalable and re-usable service wrap and product definition.•Business Lead for the delivery of a new workflow system (K2 Blackpearl) - a $4m phased roll-out and aimed at system consolidation and enhanced customer experience.•Business Lead for the development of Online Customer Self Service, providing online ordering, inventory views and incident support•Business Lead for the delivery of a new Inventory data store developed in house to replace existing tools, aimed at providing Support and Billing teams with a clear view of installed inventory •Responsible for leading the transition of EMEA from a regional set of OSS/BSS systems into globally system.•Responsible for driving Continuous and sustained Process improvements and the reduction of waste within EMEA •Led the Business drive to ISO20k Accreditation/ITIL Compliance across all regions.•Managed a team of 6 Operational Development Engineers responsible for capturing cross functional •Managed a team of 3 Business Process Development Engineers, responsible for defining new business process, improving existing business process and working with cross Functional Teams •Managed 20 staff responsible for Business critical customer invoicing in excess of $600 million. Driving billing activities for EMEA using both regional and global billing systems. •Managed 6 staff responsible for Customer contractual reporting, Business Continuity /Disaster Recovery. Show less

•Reporting direct to VP Network Operations with access to European Leadership Team and MD EMEA.•Business interface into IT development and support teams, responsible for providing accurate Business requirements and effective Business cases to support IT system development aimed at Business productivity gains and improved Customer Experience.•Is currently the Business Lead driving the delivery of a new workflow system (K2 Blackpearl) to replace existing legacy systems, this is a $4m… Show more •Reporting direct to VP Network Operations with access to European Leadership Team and MD EMEA.•Business interface into IT development and support teams, responsible for providing accurate Business requirements and effective Business cases to support IT system development aimed at Business productivity gains and improved Customer Experience.•Is currently the Business Lead driving the delivery of a new workflow system (K2 Blackpearl) to replace existing legacy systems, this is a $4m phased role out to replace Managed Voice Delivery Systems.•Is currently the Business Lead driving the delivery of a new Inventory data store being developed in house to replace existing tools, aimed at providing Support teams with a clear view of installed inventory allowing them to drive first touch fix, accurate billing information, capacity management and Customers a view of their installed estates.•Is the Business lead for developing and providing Online Customer Self Service, providing online ordering, inventory views and incident support for both Customers and Vendors. •Business lead for driving the deployment and implementation of a new Business Process Mapping tool.•Responsible for Business critical customer invoicing in excess of $600 million. Management of 25 staff driving billing activities for EMEA using both regional and global billing systems. Show less

Responsible for business critical customer revenue in excess of $600 million. Management of 67 staff using management line of 3 direct reports, and 64 in-direct reports in an Operational NOC environment.24/7 service delivery comprises highly skilled Technical Support and Service Assurance teams supporting Voice and Data products with IPT/VOIP solutions. Operating Budget of $6m.Excellent personnel management skills applied to running a business critical Operational group, established… Show more Responsible for business critical customer revenue in excess of $600 million. Management of 67 staff using management line of 3 direct reports, and 64 in-direct reports in an Operational NOC environment.24/7 service delivery comprises highly skilled Technical Support and Service Assurance teams supporting Voice and Data products with IPT/VOIP solutions. Operating Budget of $6m.Excellent personnel management skills applied to running a business critical Operational group, established effective Career Paths and increased Staff Retention above 90%. Personal active team management supported the business through two large staff reduction programsControl of over 275 Cisco based VPN networks running on two MPLS networks, one UK Government accredited Cisco based Core and one Global Juniper based Core with 1600 UK based TDM PABX switches with over 300,000 voice extensions. Show less