As a Bot Solutions Product owner at Geopost, I am responsible for deploying and integrating BOT (Chatbot, Mailbot, and Callbot) group solutions across all Geopost international business units. With over 30 years of significant and progressive IT experience, I have gained diverse skills and knowledge in business system analysis, IT management, software development, and product management.My mission is to leverage artificial intelligence, architecture, and product development competencies to deliver innovative and efficient BOT solutions that enhance customer experience, optimize business processes, and reduce costs. I have successfully deployed BOT solutions in multiple countries, regions, and languages. I am motivated by the challenge of solving complex problems and creating value for the organization and its stakeholders.