Benjamin Freedland Email and Phone Number

• Develop and execute large-scale batter recipes for muffins and cakes, ensuring consistent quality and texture across high-volume production.• Monitor ingredient sourcing and preparation, including measuring, mixing, and blending large batches of batters while maintaining precise standards.• Monitor baking processes and adjust techniques to accommodate large quantities, ensuring timely and efficient production while adhering to food safety regulations.

• Recruited by the head chef to improve restaurant operations.• Increased quality of dishes and service by implementing fine dining techniques and training staff on new procedures.Key Accomplishment:• Designed and launched a new tasting menu which allowed us to showcase our menu concept while also utilizing cross promotion by running special events with local Chefs from various restaurants.

• Managed the paella station, efficiently preparing and serving up to 50 paellas per night, demonstrating exceptional calm under pressure.•Ensured each dish met our high standards by inspecting it before it reached customers, focusing on quality and consistency.• Guided new hires through recipes and kitchen techniques, demonstrating my mentoring and team-building skills.• Worked closely with the head chef to tweak favorite dishes and brainstorm exciting new menu items, using creativity and collaboration to keep things fresh and delicious.Key Accomplishment:• Rose through the ranks of a Michelin-rated restaurant supporting their retention of the Bib Gourmand for 2022 & 2023.

• Integrated multiple online platforms including a new point-of-sale system to create an online ordering system resulting in a 12% increase in sales.• improved customer satisfaction, and a streamlined backend workflow. • Overhauled the website including updated copy and photographs and optimized the backend for SEO and SEM keyword recognition.Key Accomplishment:• Created an online portal and inventory management system, which streamlined ordering procedures, reduced labor costs, increased order volumes, and decreased inventory waste.

• Developed and executed marketing strategies for over 80 businesses, managing a combined annual advertising budget of $2.5 million.• Oversaw multi-channel marketing efforts including SEM, SEO, social media, mobile, and email to enhance brand visibility and drive sales growth.Employed data analytics to assess campaign performance and identify areas for improvement.• Utilized A/B testing and keyword optimization techniques to reduce cost-per-click (CPC) by an average of 26%.• Increased click-through rates (CTR) by 35% through targeted optimization strategies.Conducted customized monthly strategy sessions with clients, providing detailed performance reports.• Measured key performance indicators (KPIs) and reviewed marketing milestones to ensure alignment with client goals.• Created diverse marketing collateral for various industries, including contractors and educational institutions.Key Accomplishments:• Achieved an average reduction of 26% in cost-per-click (CPC) and a 35% increase in click-through rates (CTR) by leveraging analytics and optimization techniques.Developed content that effectively communicated brand messages and drove engagement.• Initiated and managed a successful peer review program that improved collaboration and performance across multiple office locations.• Organized bi-weekly meetings with over 24 team members which enhanced inter-departmental collaboration and account performance.

• Led efforts in acquiring new clients and retaining existing ones, engaging with over 150 businesses nationwide through strategic outreach.• Prospected and qualified new leads, generating a 24% increase in new business and effectively expanding the customer base through targeted sales strategies.• Managed the sales pipeline and forecasted projections, aligning sales activities with company objectives to achieve and exceed sales goals.• Collaborated with marketing teams to develop engaging campaigns and materials, resulting in a 30% boost in customer engagement and interaction.• Leveraged diverse marketing channels to reach target audiences, achieving a 35% increase in outreach and driving brand awareness.• Utilized exceptional written and verbal communication to build and nurture client relationships, ensuring clear and effective interaction.Key Accomplishments:• Consistently met and exceeded sales targets through strategic cold calling and relationship-building, driving revenue growth.• Leveraged data-driven insights to refine cold calling strategies, increasing conversion rates and expanding market reach.• Contributed to increased brand visibility and market presence through successful client acquisition and strategic partnership development.