Andrea R. Mead Email & Phone Number

Las Vegas, Nv, Us

San Jose, California, United States

In my role as Operations Manager for Northern California, I am responsible for various key functions within the organization. This includes sourcing and vetting candidates for support staff services across all our offices and departments in the region, utilizing both internal systems and external temp agencies. Ensuring a smooth onboarding and offboarding experience for all new hires and departing employees is crucial, and I take pride in creating efficient processes to facilitate this.One of my priorities is to establish standardization in local management practices, particularly concerning the archiving of necessary documentation related to onboarding and offboarding. By implementing consistent procedures, we can streamline operations and ensure compliance with company policies.I also play a pivotal role in organizing and conducting monthly and ad-hoc meetings and trainings to uphold company standards throughout the region. Collaborating closely with local and US leadership, I contribute to the development of strategic policies and procedures aimed at fostering growth and increasing market share.In addition, I continuously research and evaluate cost-effective vendors to align with our budgetary constraints while maximizing profitability. Serving as a resource for employees, I strive to provide clear guidance on company forms and policies, fostering a supportive and informed work environment.

San Jose, California, United States

In my role as the Team Lead Client Services Coordinator, I focused on fostering standardization and cohesiveness within the Client Services Coordinator and Administrative Coordinator positions across Northern California. This included developing comprehensive training schedules and process guides to streamline the onboarding process for Client Services Coordinators.Additionally, I coordinated workflow within the Facility department and provided support to the Market Intelligence departments during peak periods. I also provided extensive administrative support to 15 entrepreneurial brokers, managing tasks such as proposal creation, marketing materials, and availability reports.Furthermore, I took responsibility for maintaining a productive office environment by managing supplies, ensuring equipment like copy machines were functioning optimally, and implementing CDC safety recommendations. Through these efforts, I aimed to create a seamless and efficient operational environment that supported the success of our team and organization as a whole.

San Jose

As a Senior Operations Manager, my role entailed strategic decision-making and the implementation of business practices for local and regional operations. I collaborated regularly with entrepreneurial brokers, management teams, and direct reports to achieve internal best practices and ensure a cohesive client experience while meeting team goals.A pivotal aspect of my responsibilities was fostering collaboration and cultivating a strong company culture across departments and regional offices. I oversaw the development and execution of departmental training programs, providing coaching for change management and facilitating cross-departmental access.Managing a significant budget, I contributed to regional financial goals with monthly accountability. Additionally, I oversaw talent acquisition processes, including creating job descriptions, conducting interviews, and facilitating detailed onboarding and mentoring for all staff members.I coordinated HR resources for employees, maintained compliance with audit processes, and ensured adherence to national GAAP guidelines for revenue recognition. Furthermore, I planned and executed internal team and client networking events, including large-scale annual meetings with substantial attendance.In addition to leading meetings and training sessions, I played a role in developing strategic local marketing plans by collaborating with graphic design departments and industry periodicals. I also maintained a robust network of local and regional vendor relationships, involving contract negotiations and execution. Through these comprehensive efforts, I aimed to drive operational excellence and foster growth within the organization.

Bachelors Of Science - Business Administration

Associate In Science