⭐ Michael Freeman Email & Phone Number

Plano, Tx, Us

Torrance, California, Us

Serving dual roles as Wash Family Laundry's Mobile Application Product Owner and as Program Manager for Finance projects. See our mobile app Wash Connect, nearly 1 million downloads and 300K active users for commercial laundry services.

Irvine, California, Us

- Supported major upgrade to international division of shop.disney.com in 2021- Program Manager at WashLaundry.com, a national laundry room management firm leading a digital initiative to connect machines to online dashboards and analytics systems for Technical Operations support utilizing Laravel/Vapor platform, Workato Recipes, REST API integration and React mobile app interface components to reduce unnecessary onsite repair calls and improve customer communication and self-service capabilities.

Richardson, Texas, Us

Led cross functional Magento eCommerce solutions teams for 40-employee multi-national firm.✔ Improved delivery timelines, predictability in estimates, and quality of delivery outcomes.✔ Turned around under-performing team by implementing effective software delivery protocols and metrics and comprehensive mentoring and performance improvement program.✔ Drove $350K in new revenue in first six months while maintaining 88% client retention even during the COVID crisis.

Frisco, Texas, Us

Accepted short-term eight-week consulting engagement to evaluate Scrum processes and develop and execute an improvement plan.✔ Implemented Scrum-based policies, cleaned up JIRA data, and executed improvement plan that resulted in a 50% increase in code deliveries per sprint without increasing staff or hours worked.

Jacksonville, Florida, Us

Reported to COO to onboard and train new global ISV partners. Developed processes and standards to train, certify, and support partner-led client site integrations of a proprietary configure/price/quote software platform.✔ Trained and certified nearly 100 client and partner developers--including offshore teams--effectively positioning FPX for global delivery capability.✔ Drove $7M in new technical services engagements and developed web-based learning tools and an online knowledge base, reducing training cost structure.✔ Collaborated with designers, developers, and marketing specialists to develop an ROI calculator and automated business case application for the Microsoft Partner community to support Marketing and Sales, generating dozens of quality leads for the Sales team. https://www.fpx.com/roi-calculator-for-fpx-cpq

St. Louis, Mo, Us

Led software development teams of 50-100 from IBM, Cognizant and Anderson Consulting to successfully deliver a portfolio of over 40 projects with a combined $23 million budget. Managed schedules, budgets, and resources both onshore and offshore within multi-departmental matrixed organization to deliver legislatively prescribed, time-sensitive enhancements to enterprise claims adjudication system processing over 3 million claims per day. ✔ Spearheaded 40-member team in successful delivery of a $6 million HIPPA compliance project, resulting in 14 consecutive on time, on budget releases achieving 100% audit compliance, positioning Express Scripts to be the U.S. market leader in Pharmacy Benefits Management.✔ Drove a two-year initiative to assimilate 400 data structures into a single shared system and then migrated over 1 billion historical pharmacy records, managing project through a 40-member cross-functional team.✔ Turned around a major at-risk TriCare Account, facilitating a three-year contract renewal with TriCare and preserving $2 million in revenue per year.✔ Co-managed $12 million pharmacy compounds upgrade that impacted entire fortune 20 enterprise business processes.

Bloomington, Mn, Us

Led technical team in delivering driver’s license testing system localized in Arabic, Japanese, and Welsh utilizing advanced Java Seam technologies. This project established Pearson's technical leadership as the industry leader in the non-English speaking EMEA market space.✔ Drove a $2M revenue stream in the Emirate of Dubai, delivering an entirely new localized version of a secure testing application that accommodated cultural and language translation requirements.

Bloomington, Minnesota, Us

Engaged to recover failing Health Outcomes product development program and resolve intractable personnel conflicts and process gaps causing cost overruns and delays.✔ Implemented team collaboration tools and agile development process within 40 days, accelerating a critical time-to-market software solution salvaging a $400K project.✔ Reduced product release cycle from three months to 2 weeks.

Toronto, On, Ca

Applied PMI best practices and managed cross-functional teams ranging from 50-75 with budgets ranging from $4M - $12M to deliver new legal publishing and search engine products.✔ Led team on 18 month $7M initiative that delivered court docket calendaring product that resulted in new revenue pipeline yielding $6M in sales the first quarter after release.✔ Created and delivered automated statistical testing process to certify accuracy of new medical terminology search engine product which resulted in $16M in new revenue its first year.✔ Conducted feasibility assessment and led delivery of a $1.4M project for the US DOJ.

Us

Charged with building a project team, creating a testing platform and QA procedures, managing budgets, and mentoring team members on industry best practices to build a new customer loyalty portal.✔ Coordinated with cross-functional teams of 30-40 people on an enterprise web portal site that supported Japanese, Chinese, Korean, Spanish, French, and English localization and content.

Minneapolis, Mn, Us

✔ Received US Bank's "STAR" award in 2003 for job performance excellence and customer service, awarded to only 1 in 500 employees each year for delivery of ground breaking new Java technology stack with UML / Rational Tools.

Phoenix, Az, Us

✔ Recruited team for market opportunity that yielded $500K in new revenue in the mobile technology space.✔ Generated new business leads that resulted in $2 million in consulting revenue with Ford Motor Credit, United Airlines, and Dakota County Government.

Atlanta, Ga, Us

Us

As nationwide Engagement Manager, led teams of 2-8 Vignette StoryServer installation developers for customized deployments across the nation for: Advanced Micro Devices, Chase Manhattan Bank, Novartis, First Union Bank, PreviewTravel.com, iVillage.com, NationsBank, LandsEnd.com and Lycos. Developed bid proposals, made pre-sales presentations and managed sub-contractor relationships.

Chesterfield, Missouri, Us

Managed a $1.2 million, 10 developer project that ported the first Secure Electronic Transaction application suite developed in the U.S. from NT to Solaris 2.5 and AIX 4.2.Quality Assurance Manager for Next OpenStep system for Marine Terminals in Oakland CA. Managed team of 12 QA Analysts and implemented "Genova", a proprietary methodology that incorporated agile practices.

Maintained code for MCI's Call Processing and Revenue Reporting divisions.

West Hartford, Us

Medicaid COBOL and C Developer. Completed Systems Engineering Development program 1991.

Bachelor Of Business Administration - Bba, Finance And Management Double Major

Graduate Cis Coursework, Advanced Networking Concepts

Undergraduate Studies In, C Programming And Networks

Graduate Studies In Cost Accounting And Project Management

Corporate Certification - Systems Engineering Developer Program (2 Year Program), Principles Of Software Development, Deployment, Testing, Methodologies