Freeman Spray Email and Phone Number
Freeman Spray work email
- Valid
Freeman Spray personal email
Going into college, I knew I wanted to become a jack of all trades. To this end I studied computer science to hone my technical problem solving capabilities while I nurtured my artistic side with a creative writing minor. Several years with the KU IT Customer Service Center taught me how to synthesize my creative and technical thinking to make others' lives easier, while giving me the communication skills needed to maximize my reach. I further developed my programming skills through my research for the KU Department of Physics and Astronomy. Tasked with extending a Python interface to a catalog of data from the Gemini and Hubble telescopes, I took the opportunity to refactor, polish, and rigorously document the code to ensure future collaborators will be able to utilize the finished product to its fullest degree.I'm always on the lookout for the next opportunity to put what I've learned of good coding practices, quality customer service, and consistent problem solving strategies to good use. All the better if I can find a new skill to add to my repertoire along the way.
Threat Angler
View- Website:
- threatangler.com
- Employees:
- 4
-
Cybersecurity ConsultantThreat Angler Aug 2024 - PresentLawrence, Kansas, United StatesMy current responsibilities for Threat Angler are focused in the SOC, where I respond to security incidents, work to optimize our workflow, and develop new resources for the team and our customers. -
It SpecialistLawrence Paper Company Aug 2023 - Aug 2024Lawrence, Kansas, United States- Maintained printers, network switches, servers, office and factory computers, TVs, security cameras across four-building campus.- Troubleshot issues related to password, email, multi-factor authentication for campus of 240 employees.- Managed software licensing, door access, hardware peripherals for employees depending on needs of their role.- Provided application- and administration-level support for Excel, Word, OneDrive, SharePoint as designated Microsoft 365 expert. -
Undergraduate ResearcherThe University Of Kansas Nov 2022 - Jun 2023United StatesLeverage NumPy, matplotlib, and pandas libraries to refactor and extend functionality of a pre-existing Python data-plotting class.Utilize the modified class to analyze astronomical data from Gemini telescopes.Create and deliver concise presentations to share findings at two conferences/symposiums. -
Advanced TechnicianThe University Of Kansas Nov 2021 - Nov 2022Lawrence, Kansas, United StatesCollaborated with 30 departmental and internal support teams to handle significant security threats, disconnected emergency phone numbers, major software/policy changes.Advised 3 technicians daily to determine next steps for a customer regarding privacy, scope of support, and security concerns. -
Knowledge Base AdministratorThe University Of Kansas Nov 2021 - Nov 2022United StatesResearched, wrote, and posted 3-5 technical articles monthly for KU IT staff and KU faculty, staff, and students.Curated the KU IT knowledge bases by ensuring information in 550 articles was kept up to date, ensuring accurate and easy-to-follow sets of instructions are available to users.Reorganized presentation of 300 public articles to better fit customer usability standards. -
Student TechnicianThe University Of Kansas Sep 2020 - Nov 2021United StatesProvided support to the KU community via call center, email, and live chat for technical and non-technical issues.Technical support included software installation, configuration and troubleshooting for Wi-Fi and email on devices running MacOS, Windows, iOS, Android.Documented customer interactions and troubleshooting steps using the ServiceNow system to ensure coworkers and other departments had all information needed to provide the best support possible.
Freeman Spray Education Details
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The University Of Kansas
Frequently Asked Questions about Freeman Spray
What company does Freeman Spray work for?
Freeman Spray works for Threat Angler
What is Freeman Spray's role at the current company?
Freeman Spray's current role is Cybersecurity Consultant at Threat Angler.
What is Freeman Spray's email address?
Freeman Spray's email address is fspray@ku.edu
What schools did Freeman Spray attend?
Freeman Spray attended The University Of Kansas.
Who are Freeman Spray's colleagues?
Freeman Spray's colleagues are Dena Perkins, Nathaniel Hughes.
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