As Director of Administration for D.L. Moody Center, I function as “organizational air traffic control” working with vendors, consultants, staff and our Board of Directors to achieve impact. I spend my days implementing process efficiencies and financial controls within Operations, helping to optimize organizational efficiency and align tasks within Administration with our mission and strategic goals.- Work as the liaison between vendors, property managers, consultants and the CEO/President on various projects including the following:- Project management introducing financial controls and automation to achieve organizational efficiencies and close identified gaps- Oversee vendor relationships and deliverables- Establish operational best practices to foster organization growth and development- Oversee accounts payable process to vendors and consultants- Quarterly reporting for expense tracking and budget tracking- Support the Chief Executive Officer and Board of Directors as needed with presentations, meeting logistics, meeting minutes, and ad-hoc requests- Act as liaison for benefits insurance broker, setup annual meeting with staff- Onboard new staff and vendors/consultants

- Develop and implement a results-driven lead generation campaign to increase core business owner leads for the Outreach team via various methods and referral avenues.- Develop and implement a brand growth strategy to increase the visibility of the National Christian Foundation Heartland regional brand in KS, MO, OK, IA and Middle Tennessee via print and social media.- Roll-out a creative, cost-effective method for NCF Heartland to share the stories of our givers, business owners and expertise of our leadership.- Increase the number of targeted, impactful speaking engagements of author and CEO, William High.

- Support and manage itineraries of the Chief Executive Officer- Manage daily office operation - Execute event planning & coordination (on-site and off-site)- Greet and assist givers/ministries as needed- Strategically impact the organizational culture through org development practices- Support Board of Directors and related ad hoc requests- Monthly expense reporting for Chief Executive Officer- Conduct research on potential high-capacity givers

- Enthusiastically Presented Pennies for Patients campaign strategy in school-wide assemblies and one-on-one planning meetings- Successfully identified and pursued prospective schools, contacted and recruited for Pennies for Patients campaign with overwhelming participation- Diligently contacted prospective schools to secure registration and to address questions/inquiries - Tracked school contact responses and required follow up in job aide tool- Ordered supplies for registered school campaigns

• Project lead for the activation of hundreds of non-registered funds on the automated Morningstar, Inc. product offering• Developed relationships with various investment managers in order to secure fund data for clients and internal reporting sources • Partnered with internal service team members to identify inefficiencies in fund fact sheet data procurement and worked to close identified gaps• Established and strengthened estranged vendor and internal client relationships• Worked with outside fund managers to secure private investment information • Served as escalation contact within Participant Communications for missing or incorrect data submissions • Prepared fund change communications and annual notices for retirement plans • Created step action procedures and process documents • Trained off-shore business partners (Bangalore, India) to assist with daily processes relating to fund fact sheet administration and identify work flow efficiencies

• Assisted Client Advisor with various tasks, including serving as the primary contact for client requests/questions in the Client Advisor’s absence • Prepared presentations for client and prospective client site visits• Served as a liaison between Client Advisor and Investment Services, Design and Delivery Studio, Sponsor Sales and Request For Proposal groups • Compiled quarterly client Service Level Agreement (SLA) metrics utilizing database tool and Microsoft ExcelCoordinated client meetings and conference calls