David Freeman Email & Phone Number

Bethesda, Maryland, US

• Recruited to serve in multifaceted role at forefront of IT services, technology trends, and multisite operations for organization with 6 geographically dispersed sites and 10,000+ employees. Oversee and execute.
• Channeled project management methodology to promote continuous improvement; deployed Scrum and Agile software development to provide feedback and software delivery after sprints; tracked changes using version control.
• Analyzed and created controls for cyber security risks and vulnerabilities: NIST RMF, ISO270001
• Formed and implemented procedures to collect evidence and conduct data analytics for cyber security breaches

Mclean, VA, US

• Delivered IT oversight and guidance of technology projects and activities for Department of Education. Managed and allocated new IT assets and systems at federal and state level. Adhered to federal contract.
• Directed multiple, large-scale $500K–$15M IT projects. Facilitated frequent reviews and collaborated to develop, analyze, and report on KPIs and metrics to track performance. Improved reporting accuracy within 5–6% per.
• Achieved desired P&L, balance sheet, cash flow, and profitable performance.

Tysons Corner, Virginia, US

• Provided expert project and program management and system design support for Department of Justice, involving legacy application support and modernization on AS 400, Azure development. Managed 13 software systems that.
• Identified viable opportunities to incorporate emerging technologies for IT innovation and automation. Optimized performance by implementing SDLC, Scrum, and Agile development methodologies.
• Analyzed cost, value, and risk to maximize resources and savings. Identified $3M in capital expenditures, enabling DOJ savings. Co-created machine learning solution to identify savings.

• Championed strategic direction and software development as first-ever IT director for nonprofit national organization representing PA educational programs. Maintained learning management system (LMS) and oversaw help.
• Set up and completed Scrum and application release procedures with testing; streamlined process and improved efficiency, slashing 30–35% wasted effort. Created first ticketing and scheduling system.
• Led needs analysis, requirements, planning, vendor management, development, and project management for SalesForce implementation that included Pardot and ServiceNow integration.
• Planned and implemented cybersecurity and rick controls based on NIST RMF.

Auburn, AL, US

Prepared and delivered lectures comprising management information systems, cybersecurity, and program management for 2 classes per semester. Encouraged students to explore emerging technologies. Fostered culture of positive, engaged learners.

• Built IT department from conception and served as first IT director. Created budget, identified needs, and engaged with all department heads and elected officials supporting over 900 personnel spanning multiple sites..
• Skyrocketed project success from initial $500K budget and 1.5 miles of fiber to $16M budget and 32 miles of fiber in under 3 years; garnered national recognition.
• Implemented all city communications on fiber network and one of America’s first video hearings; saved time, efforts, and $130K in costs by enabling virtual interactions.

Huntsville, AL, US

• Leveraged success in a consulting arrangement with the company to markedly improve the quality and capabilities of its technical support function.
• Provided online and desk support to the end users and responded to queries
• Managed technical support staff, software verification and validation team utilizing sprint meetings for alpha testing
• Administrated the internal Windows Servers, Active Directory, Domain Users/Groups, and Exchange server saving the company $55K per year in 3rd party support costs
• Acceptance testing of software performance against established baselines of the acceptance criteria reducing the costs and time for clients to implement into their production environment

• Assisted in migrating the organization from a consultancy to a full-service VAR addressing the technological business needs of medical clinics, physicians, state and local governments.
• Managed multimillion dollar technology project at the Huntsville/Madison County Airport saving the average end-user 4 hours per week in business process improvement
• Sold and supported an integrated practice management software system utilized by 41 physicians' offices in 12 states saving the offices and average of $71K per year in billing and insurance filling
• Self-administrated, while mentoring others, the internal Information Systems Active Directory and Exchange
• Generated over $600K in revenue annually from a portfolio of ongoing technology systems' projects for public and private entities
• Served as trusted adviser to clients' senior management demonstrating value and guiding future IT growth

Doctor Of Business Administration, Business Administration And Management, General

Master Of Science - Ms, Management Information Systems, General

Bachelor Of Science (B.A.Sc.), Management Of Technology