The Store Leader inspires teams to deliver measurable results for the store's various business sectors. They lead a sales force that discovers customers' needs and delivers solutions to build Apple loyalty. Their technical support team helps maintain customers' trust in Apple and its products. The business team brings the Apple experience to business customers. And the training staff they coach teaches customers how to get the most out of their Apple products. Store Leaders build these lines of business by selecting and developing a knowledgeable talent pool. In addition to team building, they create excitement around products, launches, programs, and initiatives. They are responsible for upholding our high standards regarding communication and confidentiality. And by driving the staff to create customer experiences that enhance Apple loyalty, they deliver measurable results and help enrich customers' lives.

The Senior Manager at Apple is responsible for inspiring a team to create ownership opportunities for customers on the sales floor. Elsewhere, they provide guidance for the talent that provides technical support and training, while working in partnership with the business team. Behind the scenes, they oversee operations such as inventory and visual merchandising. Senior Managers actively build store teams - hiring, training, and developing team members in all these disciplines and more.

The Manager at an Apple Store manages the staff and operations of store functions. The Manager also promotes the Apple brand through unparalleled employee loyalty, customer service, and profitability.

The General Manager is the leader with ultimate responsibility for the business strategy, customer engagement, operations, people management and merchandising in a Gap store. In this role, the General Manager exercises independent judgment and discretion in the development, implementation and communication of business plans that align with corporate and Brand strategies. The General Manager is responsible for the creation of a positive work environment that ensures both internal and external customer satisfaction, maximizes productivity and profitability. The General Manager owns the store experience from both a merchandise presentation and customer experience perspective. The General Manager is required to collaborate with peers, upper field leadership and cross-functional business partners.

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