David Freerksen Email & Phone Number

New York, Ny, Us

New York, New York, United States

As a Senior Solutions Consultant, I am the primary technical point of contact for enterprise level clients during the implementation of the Cordial platform within their existing tech stack and provide ongoing support in growing their multi-channel campaigns. I provide feedback and user stories to product and engineering teams. Outside of my core responsibilities, I have established scalable team processes, including deployment of customized API integrations.

Greater New York City Area

Developed new integration products and troubleshot existing code, primarily in C#. Acted as the main technical consultant on new integrations with clients and EHR partners. Supported internal and third-party tools used by the technical support teams.

Greater New York City Area

Provided technical support for health system client implementations. Mentored junior members and served as the primary escalation point to engineering team. Developed internal tooling in JavaScript for workflow automation.

New York, Ny

New York, Ny

Write and publish weekly schedule for a team of over 100 technicians using Kronos. Compile and deliver weekly performance reporting to leadership team. Develop Filemaker database to track personnel information.

New York, Ny

Provided technical support and repairs for mobile devices. Developed efficient appointment workflow and mentored peers in its implementation.

Washington, Dc

Conducted research on environmental issues related to international trade. Communicated with stakeholders and offices of members of Congress regarding environmental trade issues.

Washington, Dc

Interviewed and evaluated applicants for the AmeriCorps NCCC service program. Developed and maintained a Microsoft Access database to track applicant communication.