John Roach Email & Phone Number

Belmont, Ca, Us

San Mateo, California, United States

Redwood City, California, United States

750 El Camino Real #150 Redwood City, Ca 94063

- Mitigated compliance violations in connection with shipping regulations by maintaining adherence to standards concerning hazardous material packaging and completing associated records timely. - Generated $10K in sales to date through upselling techniques to include offering relevant alternatives, comparing products tactically, and offering incentives for upgraded service purchases.- Boosted customer retention levels by employing de-escalation procedures to calm upset customers, devising amicable solutions for complex situations, and following resolutions through to completion.

- Attained sales revenue targets against projected forecasts in light of COVID-19 by migrating sales presentations to a remote setting, modifying closing methods, and refining approaches as needed. - Exceeded customer satisfaction goals exponentially by fostering strong relationships, modeling business integrity and building trust, and providing an exceptional service experience consistently.- Secured target customers by assessing pain points, utilizing the solution selling sales methodology to recommend alternative offerings, and providing supporting data to complement tentative solutions.

363 N. Amphlett Blvd, San Mateo, Ca 94401

- Met productivity targets and construction demands by increasing manpower over 200%, and collaborating with leadership teams to devise an operational strategy, and mitigate process issues.- Improved project completion approaches by leveraging trends in customer marketplaces and industries, and collaborating with a team of 50 specialists to implement cost effective solutions. - Augmented revenue and cash flow through cost reduction initiatives, employing corrective action techniques including variance and risk analysis and providing an extraordinary customer experience.