Freesia M. Email & Phone Number

Vaughan, Ontario, Ca

Provides the highest level of business administration support while reporting directly to the Branch Manager of Canadian operations.Implements a diverse set of administrative functions rooted in industrial robotics or automation services. • Efficiently uses Epicor ERP CRM software to conduct Shipping and Receiving, Inventory Management (e.g. balancing and forecasting), Order Purchasing, and Invoicing• Utilizes Quickbooks to meet AP/AR deliverables and other related bookkeeping/accounting objectives• Employs the full Microsoft Office suite, particularly Microsoft Excel, for data management pertaining to product sales, purchase orders tracking, robot parts received, and robot service/maintenance• Produces monthly and as needed productivity and expense reports• Liaises with third-party logistics providers (i.e. UPS, FedEx, Purolator, etc.) in a time-sensitive manner to meet the deadlines of shipment deliveries to clients• Accurately calculates technician/engineer service hours to ensure timely distribution of funds• Coordinates and engages in the branch’s communication with other offices around the world from United States to Japan

Bonifacio Global City, Taguig

Led a team of two data/research analysts that managed databases for our 5+ client portfolio of Fortune 500 companies. Together we provided business support to the company's Supply Chain Management Solutions app. Additional duties include news monitoring and writing, web content amalgamation, and basic to intermediate data analysis.

Bonifacio Global City, Taguig

Mainly responsible for the data encoding of Supply Chain Management-related information using Microsoft Excel. Handled a simultaneous and high-volume type of workload with an average output of 10,000 lines per month. Consistently verified information and updated databases while maintaining an excellent rate of both speed and accuracy.• was the most awarded employee for Top Performer of the Month (18 months out of 28)• ranked first in the department for both productivity and accuracy• consistently rated as excellent in every metric of the employee scorecard / Key Performance Indicators

Mckinley Hill, Taguig City

Conducted pre-employment background checks for all our clients across Canada. Handled inbound and outgoing communications mainly through phone interviews, averaging 40 calls per shift with a duration of 10 to 20 minutes each. Would transcribe every interview as it was happening, and was expected to have finished editing and readying it for submission to the applicant database the moment the phone call ends.• showed excellence in providing customer service and de-escalating issues• proven efficiency as my strong communication skills and typing rate of 80 WPM helped in transcribing the interviews the same time as they were being conducted• recognized for having a department-wide above average speed to accuracy ratio as my transcription records were rarely flagged for errors by auditors despite the time constraints in editing the reports

Bachelor’S Degree, Interdisciplinary Studies (Communication And Psychology Tracks)

Activities and Societies: Ateneo Interdisciplinary Studies Majors Home Organization, Women's Basketball Team (IAC)

High School