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Kevin French Email & Phone Number

Vice President of Customer Support at Bizzabo
Location: Tallahassee Metropolitan Area, United States, United States 9 work roles
1 work email found @bizzabo.com 5 phones found area 850, 925, and 502 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 5 phones

Work email k****@bizzabo.com
Direct phone (850) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Bizzabo
Role
Vice President of Customer Support
Location
Tallahassee Metropolitan Area, United States, United States
Company size
209 employees

Who is Kevin French? Overview

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Quick answer

Kevin French is listed as Vice President of Customer Support at Bizzabo, a company with 209 employees, based in Tallahassee Metropolitan Area, United States, United States. AeroLeads shows a work email signal at bizzabo.com, phone signal with area code 850, 925, 502, and a matched LinkedIn profile for Kevin French.

Kevin French previously worked as Senior Director, Customer Support at Bizzabo and Senior Director of Customer Support at Mercurygate International.

Company email context

Email format at Bizzabo

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*@bizzabo.com
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AeroLeads found 1 current-domain work email signal for Kevin French. Compare company email patterns before reaching out.

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Profile bio

About Kevin French

Customers are the lifeblood of all businesses and the customer experience is critical to the success of any organization. What is becoming clear amid heightened competition is that companies must view customer relationships as strategic portfolio assets. I am devoted to strategically managing the customer experience and to serving as a bridge between customers and the organizations with which I work.In my current role, I develop and lead processes that optimize the customer experience and create and lead protocols to improve every touchpoint along the customer journey. Some additional highlights of my career include the following:• Streamlining the customer ticket management process and finalizing implementation of Salesforce Service Cloud ticketing system at MercuryGate.• Raising the ticketing system service level agreement to 98% with tooling and automation improvements at Zinier.• Conceptualizing and launching Premier Support Management Program, which provided premier accounts with a personal technical liaison to manage the technical side of account relationships at ServiceMax.I am always eager to grow my professional network. If you would like to connect, please reach out to me via kevinfrench97@gmail.com. Specialties Stakeholder CollaborationAnalytical & Critical ThinkingOperational Planning & OversightContinuous Process ImprovementsTalent Recruitment & DevelopmentGlobal Customer Experience ExpertiseCustomer Experience Design & ExecutionCreative & Multi-Faceted Problem Solving

Listed skills include Cloud Computing, Project Management, Sales, Saas, and 26 others.

Current workplace

Kevin French's current company

Company context helps verify the profile and gives searchers a useful next step.

Bizzabo
Bizzabo
Vice President of Customer Support
Tallahassee, FL, US
Website
bizzabo.com
Employees
209
AeroLeads page
Company profile
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9 roles · 14 years

Kevin French work experience

A career timeline built from the work history available for this profile.

Vice President Of Customer Support

Bizzabo

Tallahassee, FL, US

Senior Director, Customer Support

Current
Bizzabo

New York, NY, US

Nov 2021 - Present

Senior Director Of Customer Support

Mercurygate International

Cary, NC, US

Lead revision of support policies and incident management process to drive more subscriptions for transportation management company. Convert customer support model to centralized subscription-based model. Establish new processes, transform teams, and promote culture of operational change. Convey value of restructuring to leadership. Manage one traditional.

Jan 2021 - Oct 2021

Head Of Global Customer Technical Support

Zinier

San Mateo, California, US

Built ground-up enterprise-level support organization. Implemented and activated all software, tooling, and automation processes. Drafted support policies and processes. Created career bands and training paths to foster and support enterprise-wide job growth. Cultivated tier 3 technical support team to collaborate with design and engineering.

2020 - 2021 ~1 yr

Senior Director, Customer Technical Support

Servicemax

Pleasanton, CA, US

Led global strategic direction related to optimization and continuity of customer technical experience, support, and solutions for Fortune 500 clients spanning multiple industries. Maintained oversight of global support team, including 5 managers, solution architect, developer, and 5 distinct teams across customer experience, and professional and partner.

2019 - 2020 ~1 yr

Global Director, Customer Technical Support

Servicemax

Pleasanton, CA, US

Achieved promotion to lead and oversee 32 cross-functional, geographically-dispersed staff, including 4 managers, support staff, solution architects, and developer. Set global vision and led execution of strategic plan to support processes, and implemented ongoing process improvements to deliver best-in-class customer experiences.

2018 - 2019 ~1 yr

Director, Customer Technical Support, Americas (2017-2018); Regional Manager, Americas (2015-2017)

Servicemax

Pleasanton, CA, US

Earned role to execute corporate vision. Collaborated with executive leaders to set and design strategies to achieve global team goals during 2017 GE Digital acquisition. Introduced and adjusted processes, including post-mortem, priority 1 (P1), and escalation processes to achieve increased customer satisfaction and retention rates. Empowered, developed.

2015 - 2018 ~3 yrs

Us Support Manager - Application Support

Engine Yard

Austin, Texas, US

Assumed increasing accountability to develop and streamline operational processes for US and international teams. Oversaw 10 direct reports and partnered with executive management to build and implement team development and succession programs.

2015 - 2015

Us Team Lead East – Application Support (2013-2015); Customer Success Manager (2012-2013)

Engine Yard

Austin, Texas, US

Developed and strengthened application support engineers into cohesive US East team. Paired internal resources with customer service; leveraged operational expertise to develop and enhance internal processes, metrics, and documentation to assist global support team. Created and implemented new training procedures.

2012 - 2015 ~3 yrs
Team & coworkers

Colleagues at Bizzabo

Other employees you can reach at bizzabo.com. View company contacts for 209 employees →

MR Mor Raday Mor Raday Colleague at Bizzabo Israel, Israel View → MZ Michal Zehori Michal Zehori Colleague at Bizzabo Israel, Israel View → مم مهدی محمدی نسب مهدی محمدی نسب Colleague at Bizzabo Tehran, Tehran Province, Iran, Iran, Islamic Republic Of View → NP Nazariy Plaskonis Nazariy Plaskonis Colleague at Bizzabo Ukraine, Ukraine View → من مهرداد ناد مهرداد ناد Colleague at Bizzabo Gunzenhausen, Bavaria, Germany, Germany View → KK Kriti Kanuga Kriti Kanuga Colleague at Bizzabo Chennai, Tamil Nadu, India, India View → DG David Glynn David Glynn Colleague at Bizzabo New York City Metropolitan Area, United States, United States View → SR Shannon Rompala Shannon Rompala Colleague at Bizzabo Brooklyn, New York, United States, United States View → MA Marc-André Allaire Marc-André Allaire Colleague at Bizzabo Sherbrooke, Quebec, Canada, Canada View → TC Tal Cohen Nissan Tal Cohen Nissan Colleague at Bizzabo Herzliya, Tel Aviv District, Israel, Israel View →
FAQ

Frequently asked questions about Kevin French

Quick answers generated from the profile data available on this page.

What company does Kevin French work for?

Kevin French works for Bizzabo.

What is Kevin French's role at Bizzabo?

Kevin French is listed as Vice President of Customer Support at Bizzabo.

What is Kevin French's email address?

AeroLeads has found 1 work email signal at @bizzabo.com for Kevin French at Bizzabo.

What is Kevin French's phone number?

AeroLeads has found 5 phone signal(s) with area code 850, 925, 502 for Kevin French at Bizzabo.

Where is Kevin French based?

Kevin French is based in Tallahassee Metropolitan Area, United States, United States while working with Bizzabo.

What companies has Kevin French worked for?

Kevin French has worked for Bizzabo, Mercurygate International, Zinier, Servicemax, and Engine Yard.

Who are Kevin French's colleagues at Bizzabo?

Kevin French's colleagues at Bizzabo include Mor Raday, Michal Zehori, مهدی محمدی نسب, Nazariy Plaskonis, and مهرداد ناد.

How can I contact Kevin French?

You can use AeroLeads to view verified contact signals for Kevin French at Bizzabo, including work email, phone, and LinkedIn data when available.

What skills is Kevin French known for?

Kevin French is listed with skills including Cloud Computing, Project Management, Sales, Saas, Management, Salesforce.Com, Enterprise Software, and Agile Methodologies.

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