Megan French Email & Phone Number

Toronto, Ontario, Canada

• Responsible for collaborating, negotiating & securing marketing and sample programs with vendors• Create custom marketing plans for vendors that meet their objectives while working within the confines of their budgets• Secure samples to support the always-on Sample Program at Well.ca• Work with the Buying Team & Marketing Team to ensure all vendor marketing efforts are aligned with promotional plans and key marketing themes

Toronto, Ontario, Canada

Merchandise Planner for the Beauty & Skincare, Personal Care and Fitness & Protein categories at Well.ca

Toronto, Canada Area

• Consistently demonstrated my ability to manage multiple tasks & projects concurrently – including several weekly/monthly reports and KVI/Pricing Tracking, and various longer-term projects, such as Well.ca/Rexall planogram planning, Dimensions & Weights collection, and the launch of the Well.ca Pharmacy in Toronto.In the fall of 2019, I took on managing the Medicine & Health category as a special project. The category exceeded its targets for revenue & margin. I was responsible for: • Fostering relationships current vendors, allowing me to identify assortment gaps, collect content for new listings & update content for existing brands/products. • Creating relationships with new vendors & onboarding new items/brands.• Working with vendor partners to secure promotional support • Monitoring pricing for key brands/items & maintaining a competitive pricing strategy

Kingston, Canada Area

• Successfully balanced working part-time (approx. 20 hours per week) with rigorous academic and extracurricular commitments• As an employee at a newly-opened student apartment building in Kingston, Ontario, I was required to ‘wear many hats’ every shift – depending on the day, among other tasks, this included: conducting market research and compiling raw data for management, giving building tours, handling customer issues and complaints, holding leasing appointments, and organizing large-scale events for 400+ tenants• To increase brand awareness, I helped to manage the online marketing and social media campaigns during leasing season; as a result of this marketing, our large student complex was fully leased for the 2017-2018 year• Used CRM databases, such as LeadSimple and Entrata, to monitor, organize and analyze customer interactions; very comfortable organizing and analyzing large amounts of data• Praised for my ability to remain poised, friendly and professional while multitasking, handling tough customer complaints, and defusing conflict on the job

Toronto, Canada Area

In 2017, I was the Brand Management Intern on the Fabric Care category at Proctor & Gamble. Throughout my summer internship, I: • Analyzed and utilized Neilsen data and consumer research to develop key insights and support various recommendations for strategic initiatives• Worked across functions in an end-to-end environment; communicated with various employees in both Canada and the United States to ensure strategic recommendations were well-aligned throughout North America• Developed a long-term strategic plan for Fabric Care's transition to e-Commerce and paid e-Commerce search• Organized multiple formal recommendation documents that will be used by the Fabric Care team in the future; conducted formal presentations to upper management regarding proposed initiatives

Toronto, Canada Area

• Learned and used foundational elements of SEO, including outbound and internal linking, keyword research and optimization, metadata, and on-page optimization. This resulted in a boost of total page views of the company site and the creation of a seamless user experience• Edited and loaded bilingual web content through the Content Management System• Gained basic experience with HTML coding• Repurposed and wrote content for the company blog, Twitter, LinkedIn and Facebook• Refined and standardized various PowerPoint presentations for internal and external use• Broadened the department’s social media database by conducting research on various brokers and client companies. Through the completion of this task, I added over 600 new entries to the databaseAfter working at an accelerated rate and completing tasks much earlier than anticipated, I was afforded the opportunity to work with the Underwriting Department for two days each week. This role had a heavier focus on technical and analytical tasks, allowing me to develop my skills and experiences in these areas. In this role, I:• Extracted and compiled raw data from primary and secondary sources to generate reports for departmental use. Upon creating these reports, I was encouraged to interpret and analyze the data, as well as identify and present relevant trends to my supervisors• Reviewed and edited various contracts and other documents for grammatical errors• Aided the department’s shift towards completely eliminating the use of paper files. This required categorizing hundreds of hard-copy paper files, converting them to electronic files, and creating a structured online database for storage and regulation

Toronto, Canada Area

• Managed multiple email accounts and phone lines simultaneously, always using a professional and friendly demeanor when speaking with customers and peers• Assisted with HR-focused administrative tasks, including interviewing, associated paperwork and candidate follow-up• Managed all invoicing and financial reconciliation tasks, including creating basic financial statements and tracking sheets• Gained experience working with complex databases (such as iMIS and CampBrain)• Worked directly with camper families to aid the registration process; gained significant experience with external customer service• Assisted with the implementation of a new project management plan: designed a long-term Gantt chart outlining key tasks, introduced the plan in a formal presentation to managers and co-workers• My manager worked remotely 80% of the week meaning I was completely responsible for managing my time; this autonomy allowed me to take ownership of my projects and gain confidence in my organizational skills• Recognized for my ability to effectively prioritize and juggle multiple concurrent projectsCompleted training on the following topics: Customer Service Excellence, Telephone and Email Etiquette, Defusing Hostile Customers, Goal Setting in the Workplace, Diversity in the Workplace, Conflict Resolution, Social Media Awareness and Human Resources 101.

Kitchener, Canada Area

• During Staff Week, I supervised a group of new counselors and assisted with training new staff on important topics (including health and safety, responsible leadership and creative programming); acted as a role model for new staff for the duration of the summer• Resolved any camper/camper or camper/staff conflicts; handled various parent inquiries in a professional manner• Coordinated and led camp-wide activities and games for approximately 200 campers; this required delegating tasks to other staff members and leading a team of my peers to ensure programs were run properly and safely• Praised by supervisors and fellow staff members for my overall enthusiasm, my ability to lead a team effectively, and my constantly creative programmingSimilar experiences include: Lifeguard/Swim Instructor at the Kingston YMCA (Nov. 2014 - April 2015), Swim Instructor/Camp Counselor at the Toronto YMCA (June 2014 - Aug. 2014), St. Clement's School Swim Instructor (September 2013 - June 2014), Leadership in Training Program at the KW YMCA (July 2011)

Bachelor Of Commerce (B.Com.), Marketing

Certificate in Responsible Leadership candidate (2018) Commerce Kids - Volunteer (2014 - 2017) Queen's Women in Leadership - General.

Study Abroad Program Through The Smith School Of Business At Queen'S University

High School Diploma

• Studied abroad at Lowther Hall Anglican Grammar School in Melbourne, Australia (2013)