Frenzy Lacson Email & Phone Number

Novi, Mi, Us

Novi, Michigan, United States

Manila, National Capital Region, Philippines

Ncr - National Capital Region, Philippines

•Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.•Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.•Set up interviews between candidates and hiring managers.•Was involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.•Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

Bacolod, Western Visayas, Philippines

• Maintained a positive, empathetic, and professional attitude toward customers at all times.• Responded promptly to customer inquiries.• Communicated with customers through various channels.• Acknowledge and resolving customer complaints.• Knowing our products inside and out so that you can answer questions.• Processed orders, forms, applications, technical concerns, billing inquiries and requests.• Kept records of customer interactions, transactions, comments, and complaints.• Communicated and coordinated with colleagues as necessary.• Provided feedback on the efficiency of the customer service process.• Ensured customer satisfaction and provide professional customer support

Bacolod, Western Visayas, Philippines

• Maintained a positive, empathetic, and professional attitude toward customers at all times.• Responded promptly to customer inquiries.• Communicated with customers through various channels.• Acknowledge and resolving customer complaints.• Knowing our products inside and out so that you can answer questions.• Processed orders, forms, applications, technical concerns, billing inquiries and requests.• Kept records of customer interactions, transactions, comments, and complaints.• Communicated and coordinated with colleagues as necessary.• Provided feedback on the efficiency of the customer service process.• Ensured customer satisfaction and provide professional customer support