Having initially trained in health and social care I have since found myself navigating the world of customer service. Starting in a voluntary role I worked my way up to a paid position within Salisbury City Council by the age of 17. I then took a role in sales and marketing at Wiltshire Creative, and have expanded my skills and responsibilities within the company becoming a Head Usher. This incorporates my love for theatre as well as my passion for providing great customer experience. I started volunteering for St John Ambulance in 2019 as an event first aider, where I have since gained over 1000 hours of frontline experience. I have also undertaken training to become a Demonstrator and have taken on the role of Network Training Lead and Badger Sett Lead, coordinating and delivering training to my colleagues as well as new volunteers and youth members.My training includes Anatomy and Physiology, Safeguarding, Health and Safety, Equality and Diversity all at Level 3. I also have qualifications in music performance also at Level 3. To further this I have performance experience in venues such as the Mayflower, Southampton, and have taken part in a choir tour of New York City during my senior years of education.I am currently working towards a Level 3 Award in Education and Training, and am in the process of becoming a qualified Youth Leader for St John Ambulance.