Freya Raza Email & Phone Number

Melbourne, Victoria, Australia

Ward ClerkMaintain patient records, facilitate excellent communication with Medical Staff and patients to ensure the efficient operation of a ward through administrative tasks. Processing patient admissions and discharges in a timely manner in precision and professionalism.VQH Administration OfficerProvided excellent administrative support for Northern Health employees working off site at the Victorian Quarantine Hub. Onboarded and off- boarded staff, provided orientation to new staff and drafted Quick Reference Guides with extreme knowledge and accuracy.Covid Administration OfficerServed as a friendly and helpful first point of contact for all those entering and departing the COVID Testing Site while paying exceptional attention to detail vital to the generation and competence of patient documents.

Provided non clinical triage and appointment management for GP and other Nexus services to ensure optimal allocation of clinician time for each patient, whilst working within the scope of the role and in accordance with relevant procedures in a high volume medical practice. Provided excellent customer service to all patients by knowledgeably answering questions; proactively solving problems; and creating a welcoming environment.