- A varied role as part of the Chamber's policy team supporting Knowledge, one of the key pillars of the Chamber's offering to members.- Writing articles for the Chamber’s Knowledge blog, as well as editing and publishing submissions from Chamber members.- Supporting the delivery of projects with Chamber Partner members designed to share information, insights, and knowledge with the North East’s businesscommunity.- Supporting campaigns work, primarily working with the Chamber's policy team on events, roundtables, writing blogs, and other content.- Working on research elements of wider projects.- Regularly writing for the Chamber's column in The Journal.

- Edited scientific manustripts to academic publishing standards, making English corrections and language improvements.- Adhered to tight 24-hour deadlines and an extremely high level of detail to aid the open access publication process.- Constantly improved my skills, taking on constructive criticism from a Senior Editor to conform with MDPI's editing conventions.

- Developed teaching resources to improve the accessibility of Jeffersonian transcripts for students of Conversation Analysis with learning difficulties.

- Produced professional transcriptions of interviews and focus groups.- Adhered to tight deadlines and a high standard of detail to benefit clients' research projects.