Freya Harman Email & Phone Number

Canada

New Zealand

New Zealand

- Conducting surveys and developing organisational culture reports to provide recommendations for improvements to teams working across complex infrastructure projects. - Assisting with the facilitation of organisational development workshops.

Remote

- Drives continuous improvement activities internally through conducting quantitative and qualitative research and analysis to identify growth, process improvement, brand positioning and client/employee experience opportunities. - Implementation of solutions to strengthen Done By Nine's foundations. - Plans and facilitates strategy sessions to reflect on progress, reaffirm Done By Nine's trajectory, and build culture.- Refines pricing structures to align with Done By Nine's business strategy and financial goals.

British Columbia, Canada

- Led large corporate projects, where effective stakeholder engagement and project management were fundamental to successful delivery. - Actively used project management tools and methodologies for projects both large and small, with relative application.- Scoped projects to ensure feasibility in terms of time, budget, and capacity.- Developed and presented information in a concise and engaging way through change/project plans, briefing notes, presentations, and corporate reports.- Developed and maintained strong relationships with internal and external stakeholders- Leveraged data to inform key business decisions.

Victoria, British Columbia, Canada

- Researched and led digital projects.

Victoria, British Columbia, Canada

- Conducted interviews with subject matter experts and utilized this information to inform strategies and communication materials – keeping key stakeholders informed and satisfied with outputs.- Sourced and analyzed information from colleagues across the corporation, identified target audiences, and created relevant content that was disseminated in a concise and accurate manner.- Actively identified areas for improvement and developed solutions to create efficiencies.- Built and maintained effective relationships with stakeholders through regular consultation.

Perth, Australia

- Managed relationships with key stakeholders, particularly executive leadership, ensuring their communication activities were professionally executed and strategically aligned.- Developed strategic communication and change management plans for key projects.- Wrote content for multiple mediums including reports, website, intranet, and presentations.- Lead specialist for website redevelopment project.

Perth, Australia

- Created content tailored for target audiences and assisted with internal communication projects.- Produced reports, correspondence, and presentations for internal and external distribution.- Liaised with relevant business units across the organization on a regular basis.- Built and maintained strong professional relationships.

Perth, Australia

- Conducted extensive product testing on new technology (developed to revolutionise the mineral industry’s approach to data collection and analysis) and reported findings to UX designers.- Developed and maintained relationships with key clients.-Assisted with the preparation and coordination of training sessions.

Auckland, New Zealand

- Resolved conflicts by investigating situations and finding a suitable solution for all parties involved.- Maintained accurate electronic and hard copy records for auditing purposes. - Developed, implemented and documented processes and procedures.- Kept in regular contact with clients to ensure prompt payment.- Maintained client and company confidentiality.- Acted as the first point of contact for queries.- Produced timely and accurate reports.

Wellington, New Zealand

- Developed processes to ensure efficiency within the business.- Performed operational tasks in a detailed and timely manner.- Processed orders and managed the logistics of wine throughout New Zealand.- Maintained relevant and accurate records for audit and reference purposes.- Conducted research to determine cost effective business options.- Developed databases and procedural documentation.- Completed accounts payable and accounts receivable duties as required.

Wellington, New Zealand

- Considered all relevant circumstances before using my judgment to provide the best solution for customers who had fallen behind in their credit card repayments.- Defused often hostile situations in a professional manner. - Adhered to policies, procedures and quality standards.- Analysed figures to help reach accurate conclusions.- Maintained strict confidentially.

Bachelor Of Commerce And Administration, Human Resource Management And Industrial Relations And Commercial Law

Postgraduate Diploma, Public Relations And Communication Studies