Director Of Demo Cloud Operations
Current• Oversees a broad array of Oracle Cloud products and services, including SaaS, Autonomous databases, Analytics, FDI (a.k.a. FAW), Blockchain, Machine Learning, A.I. simulators, IoT, Mobile, Chatbot, and Technology Integrations.• Leads a global team in the U.S., Mexico, and India to devise complex cloud and SaaS integration solutions, providing support to pre-sales engineers, customer solutions architects, and partners around the globe.• Responsible for creating business models, key performance indicators (KPIs), and Analytics Reports. Implemented Jira project management methodologies such as Agile, Scrum, Structures, and Dashboards to foster ongoing enhancement within the Oracle Cloud Operations Team.• Worked on several DevOps lifecycle Cloud automation projects utilizing GitLab and a suite of tools, CI/CD, including Google Puppeteer, Python, and Scripting Tools.• Ensures the high availability of SaaS product life cycles, including provisioning, in-place upgrades, and backup/restore operations.• Implemented Cloud Operations Monitoring tools to enhance performance and efficiency, including API management, Big Data Analytics, and V.M.• Delivered training through Demoware tools for Sales Cloud onboarding to ensure smooth integration and adoption, highlighting his capability to introduce tech products to the market and promote their uptake.