• Support over 50 franchisees across 1,000+ shops with various marketing strategies, marketing analytics, graphic design, and ordering marketing collateral.• Manage the Take 5 Oil Change discount system consisting of 500+ unique codes and multiple systems.• Design unique marketing assets for online platforms such as YouTube, Instagram, and Spotify, as well as physical materials such as banners, flyers, direct mail, print advertisements, and promotional supplies.• Manage the expense forecast file for the Take 5 Oil Change Marketing team and approve invoices.• Launch and monitor the Take 5 Oil Change social media listings across each platform to ensure maximum performance and analyze the metrics to determine the effectiveness of campaigns.

• Managed significant challenges associated with multiple channels, including quality assurance, product analysis, sorting and organization of each package, product tracking, nationwide shipping, and logistics. • Consistently exceeded key organizational metrics regarding the processing and loading of 400 to 500 packages per hour while delivering excellent services and adapting the shared values of the organization. • Collaborated with colleagues and senior leadership to ensure seamless organizational efficiencies at multiple levels and promoting a proactive problem-solving approach across the greater organization.

• Supported the coordination and execution of various community events such as Salute to Service, the Play60 Kids Combine, the Mayor’s Ball Delivery, Panther's Fan Fest, and the Training Camp Kickoff event. • Adhered to rigorous schedules and guidelines to ensure efficient organizational events and maintained venue appearances at various Carolina Panther's events to ensure successful marketing and operations. • Enhanced the Carolina Panther’s brand image by constructing various marketing assets throughout each company venue, distributing marketing collateral, and effectively promoting the Panther's brand. • Demonstrated leadership and adaptability by managing a team of two interns in a fast-paced, multi-tasking setting and ensuring the appropriate level of planning, setup, and breakdown of each Panther's event.

• Facilitated all aspects of Panthers in the Park, including the setup of venue materials and promotional assets, as well as managing the oversight of vendors, volunteers, and 1,000 to 2,000 Panthers fans. • Supported the production/ distribution of marketing collateral at the Carolina Panthers stadium, as well as community events such as Panthers in the Park, Fan Fest, and the Panther's Christmas tree lighting.• Enforced policies in compliance with the NFL and Bank of America Stadium to ensure operational effectiveness across a variety of business segments, as well as to ensure safety for fans and employees. • Enhanced management decision-making capabilities by delivering fan-based metrics such as customer complaints and attendance rates, as well as organizational recommendations such as safety precautions.

• Supported the coordination and execution of various community events such as Salute to Service, the Play60 Kids Combine, the Mayor’s Ball Delivery, Panther's Fan Fest, and the Training Camp Kickoff event. • Adhered to rigorous schedules and guidelines to ensure efficient organizational events and maintained venue appearances at various Carolina Panther's events to ensure successful marketing and operations. • Enhanced the Carolina Panther’s brand image by constructing various marketing assets throughout each company venue, distributing marketing collateral, and effectively promoting the Panther's brand. • Demonstrated leadership and adaptability by managing a team of two interns in a fast-paced, multi-tasking setting and ensuring the appropriate level of planning, setup, and breakdown of each Panther's event.

• Collaborated with senior leadership to execute various operational roles including the planning and execution of various events, as well as providing exceptional customer service to all visitors. • Maintained an organized workplace while delivering proactive solutions to resolve operational and customer issues at various events including weddings, corporate events, yacht club events, etc. • Recognized as an integral team member with the ability to spearhead multiple projects ranging from managing events and member requests to bussing tables and serving food in the yacht club restaurant.