Senior Back Office Pension Representative
Current- Senior representative in pension redemption in the Agent Service Department.- Execute pension and provident fund redemptions, establish loans, and provide services to various company departments.- Offer support to agents on complex issues (e.g., garnishments, enforcement orders, and other legally complex matters) after consulting with the legal department.- Explain tax implications during redemptions and their impact on pension funds.- Develop and conduct training for new… Show more - Senior representative in pension redemption in the Agent Service Department.- Execute pension and provident fund redemptions, establish loans, and provide services to various company departments.- Offer support to agents on complex issues (e.g., garnishments, enforcement orders, and other legally complex matters) after consulting with the legal department.- Explain tax implications during redemptions and their impact on pension funds.- Develop and conduct training for new employees.- Perform pension and provident fund redemptions.- Establish loans within pension funds.- Conduct training sessions on various topics (pension, provident funds, providing loans, system operations, and work processes).- Collaborate with different departments within the organization (Legal Department, Control Department, Project Managers).- Create training manuals. Show less