Frida Manning Email & Phone Number

Maintenance and control of the Quality Management System for the Life Sciences business unit in line with customer, company, and ISO standard requirements (ISO 9001, ISO 13485 & ISO 17100). Leading and coordinating internal, customer and certification body audits, including response to findings, corrective action and effectiveness review. Monitoring of CAPA activity; supporting teams with the CAPA process, review and approval CAPA reports. Participation in Sale activities with customers, presenting key features of Lionbridge Life Sciences’ Quality Management System and reviewing and completing Quality questionnaires, Quality Agreements and RFI/RFP responses.

Responsible for the implementation, control and adherence to quality standards and processes within Operations, in line with ISO, QMS and contractual and corporate requirements.Assisting Head of Quality with the maintenance and development of quality procedures, standard operating procedures and work instructions including creation of associated trainings.Coordination of internal and external audits, including response to findings, corrective action and effectiveness reviews. Lead auditor for assigned internal audits.Monitoring of CAPA activity, supporting teams with CAPA process, review and approval of CAPA reports

Management of translation and localization projects for clients in the Life Science sector; client liaison, quoting, budgeting, scheduling, resource management, quality assurance, and managing project finances. Ensure projects are completed on-time, within budget and in line with client expectations of quality.Key account management responsibilities including identifying and documenting client requirements, creating and maintaining key customer documentation such as risk and quality plans, holding internal and external business review meetings. Working closely together with Business Development Directors to maximise opportunities and grow existing clients.Local office champ for the company-wide quality methodology Lionbridge Excellence in Operations, including regular audits of colleagues.

Göteborg, Sverige

Göteborg, Sverige

London, Storbritannien

Ma In Advanced Scandinavian Translation Studies, Language Interpretation And Translation

Ba In English, English Language And Literature, General