Frida Ramirez Email & Phone Number

Los Angeles, Ca, Us

Huntington Beach, California, United States

•Managed wholesale accounts, cultivated strong relationships with clients, and delivered exceptional customer service by overseeing order processing, inventory management, shipment tracking, and providing detailed product information. •Promptly addressed inquiries, solved issues, and provided assistance to current and prospective accounts. Ensured utmost customer satisfaction through timely responses to inquiries regarding order status, invoices, and pricing, while leveraging extensive product knowledge to deliver accurate information and effectively address specific item-related inquiries.•Oversaw accounts receivable, conducted daily check and credit deposits, and proactively resolved billing discrepancies to maintain accurate and up-to-date financial records.•Implemented effective sales strategies, conducted with company standards, resulting in improved wholesale account performance and business growth driving revenue growth and superior customer satisfaction.•Managed online channels by creating comprehensive product listings for increased visibility and sales.

Bellflower, California, United States

•Oversaw administrative and clerical procedures, including client filing systems and scheduling.•Resolved client inquiries and concerns professionally in person, via email, and over the phone.•Demonstrated superior communication and time management skills.•Maintained a secure and confidential environment for client information.•Organized customer files and records categorically.•Managed payroll for multiple LLCs and companies.

Cerritos, California, United States

•Assisted store management in daily shift operations, including customer relations, inventory control, stockroom management, point of sale procedures, visual merchandising, and store opening/closing.•Trained and coached store associates to promote team performance, align with company objectives, and enhance overall store productivity.•Collaborated with management to plan and execute company initiatives, driving organizational performance and facilitating positive change.•Supervised merchandise shipments, deliveries, transfers, and point of sale activities to ensure accurate inventory management and reporting.•Focused on understanding customer needs to enhance the overall customer experience, providing personalized service and recommendations.

Commerce, California, United States

•Demonstrated expertise in efficiently organizing, restocking, and optimizing the arrangement of the stockroom for streamlined operations.•Proactively assisted guests with their purchases, skillfully building rapport to enhance customer satisfaction and loyalty.•Played a key role in fostering a positive and welcoming environment for guests and fellow team members, contributing to a culture of exceptional service.•Proficient in driving sales by engaging in meaningful conversations with store visitors, effectively converting opportunities into successful transactions.