Frida Blaine Email & Phone Number

Dallas, Texas

Maintains a library of specifications specific to Water and Wastewater engineering projects.Populates projects with pertinent standard specification sections as directed by the Project Manager and Disciplines.Coordinates with PMs/Disciplines to edit standard specification sections for current projects.Ensures that all specification sections edits and formatting are updated in a timely manner to meet project schedule demands.Produces Specifications/Contract Documents Book(s) during internal review and client submittals.Coordinates the flow, and ensures timely processing of documents between Contractors, Project Operations and Disciplines in Design-Built projects for the duration of these projects.Proofreads, edits and formats narrative style documents (engineering reports, technical memos, minutes etc).Provides administrative support to PMs as needed

Dallas, Texas

Coordinated the flow of documents between project operations, engineering disciplines, construction team, or other department groups.Processed multiple document types through all procedural steps in accordance with defined procedures and guidelines.Ensured that pre-established document control requirements (e.g., which document numbering system will be used; how many and which signatures will be required for certain approvals, etc.) were satisfactorily met throughout the duration of the project.Expedited review, signature approval, and internally produced documents.Followed up to ensure timely processing.Received, tracked and monitored documents using standard document management programs to register documents, maintained databases, and produced logs, transmittals, and other reports as required.Scanned documents for electronic storage.Develop new reports or revised existing reports, such as spreadsheets or narrative-style word processing.Responsible for verifying data gathered.

Provided exceptional level of support to senior and mid-level management. Fielded customer inquiries, created spreadsheets, and drafted correspondence. Coordinated and maintained daily schedules, including meetings, conference calls and vacations; arranged travel itineraries and processed travel and entertainment reimbursement requests electronically. Ensured compliance with all regulatory agencies. Coordinated Fellowship Program by reviewing applications, scheduled interviews, assisted with new Fellows’ orientation; maintained rotation and conference schedules and processed Fellows’ expense reimbursements; assisted medical residents on rotation.Accurately coded and processed accounts receivable and accounts payable. Served as the Human Resources liaison as a resource to employees regarding the company’s benefit plan; maintained confidential employee database which included personal information, payroll details, education records and health history; conducted new hire orientations.Streamlined business processes which significantly increased operational efficiency. Assisted in business administration projects, which increased productivity levels within the department. Commended for proficient computer skills and high aptitude in learning new programs quickly.Demonstrated ability to act quickly, think clearly and make critical decisions under pressure. Skilled at completing projects on time and within budget.Appreciated for dedicated work ethic and rewarded by steady promotions and training in all aspects of work. Recognized for long hours, commitment to customers, attention to detail, professionalism, and follow-up.

Delivered complete complaints investigations on behalf of the Council’s Chief Executive and the Local Government Ombudsman, to include effective research and thorough examination of all aspects of each complaint; provided solutions or made recommendations to the appropriate Department that were practical, workable and according to the Council’s policies and procedures.Spearheaded and successfully implemented ongoing training program on the complaints database and effectively trained and mentored all new users Council wide, to operate and maintain the system, including data entry, report generation, queries, and data archives.Successfully updated the design and content of the Council’s Complaints information booklet which, in conjunction with overseeing its distribution to Council affiliated offices and recreation centers, resulted in the booklet becoming more user friendly and easily accessible.Developed customer service strategies to include extensive research innovative reporting techniques, maintaining databases, deadline management, new initiative collateral, team building efforts, and customer service initiatives.Played an integral role in increasing customer satisfaction levels through top-notch customer service skills.Promoted positive relationships and collaborative working with other divisions, departments and teams.

Experienced in all aspects of hotel operations including Front Office, Reservations, Housekeeping, Guest Relations and Back Office. Coordinated varied and multiple projects in a timely and efficient manner, working with a variety of people including internal and external contacts.Human Resource experience includes recruitment, implementation of training programs, coaching and motivation of staff, safety and accident awareness, management development, and production of comprehensive employee rules and procedures manuals.