With a focus on customer service excellence and transaction expertise, my role at Heritage Bank Plc fosters seamless banking experiences. Our team's dedication to personalized service has enhanced customer loyalty and operational efficiency.At Union Bank, the integration of my Technical background with financial services enabled the creation of innovative solutions to everyday banking needs. Harnessing technology, we've improved transaction processing and customer engagement, laying a foundation for future industry advancements.
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Experience Center AssociatesHeritage Bank Plc Jan 2022 - Jun 2024Jos, Plateau State, Nigeria -
Team Lead Direct Sales AgentNdackson And Company Limited( Union Bank) Jul 2017 - Dec 2021Jos, Plateau State, Nigeria1. Client Acquisition: Identifying and acquiring new clients to expand the customer base.2. Client Retention: Maintaining and strengthening relationships with existing clients to ensure continued business.3. Needs Assessment: Understanding clients' needs and goals to offer tailored financial products or services.4. Advisory Services: Providing clients with advice on financial planning, investment opportunities, and risk management.5. Portfolio Management: Managing client portfolios to optimize returns and achieve financial objectives.6. Problem Resolution: Addressing and resolving client issues or concerns promptly and effectively.7. Cross-Selling: Identifying opportunities to cross-sell additional products or services to existing clients.8. Market Research: Staying updated on market trends, economic conditions, and industry developments to provide relevant advice.9. Reporting: Preparing and presenting reports on client portfolios, market conditions, and performance metrics.10. Compliance: Ensuring all client interactions and transactions comply with regulatory requirements and company policies.
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Direct Sales AgentNdackson And Company Limited (Union Bank) Nov 2016 - Jul 2017Jos, Plateau State, Nigeria1. Prospecting new customers 2. Product Demonstrations3. Sales Pitch4. Customer Relationship Management5. Order Processing6. Market Research7. Achieving Sales Targets8. Record Keeping9. Promotional Activities10. Customer Support
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Electrical HelperWalk-Light Nig Ltd Jan 2012 - Dec 2012Okene, Kogi State, Nigeriaas An electrical helper, I worked under the supervision of an electrician, performs various tasks to support electrical installations, maintenance, and repairs. Their job functions typically include:1. Assisting with Installation: Helping install electrical wiring, fixtures, and equipment in residential, commercial
Friday Pascal Education Details
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Electrical And Electronics Engineering
Frequently Asked Questions about Friday Pascal
What is Friday Pascal's role at the current company?
Friday Pascal's current role is Relationship Manager.
What schools did Friday Pascal attend?
Friday Pascal attended Federal University Of Technology Minna.
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