• Strategically leading the commercial and business development activities for Lialoom across the DACH region (Germany, Austria, Switzerland).• Responsible for developing and executing our commercial strategies, identifying new business opportunities, and fostering strong relationships with clients and partners.• Driving the acquisition and retention of key accounts by identifying and engaging potential clients within the technology, retail, and consumer goods sectors, significantly increasing Lialoom’s client base and revenue streams.• Orchestrating comprehensive marketing and PR campaigns tailored to the DACH market, enhancing engagement and brand presence among target audiences.• Nurturing and managing strategic partnerships with local and regional key stakeholders, amplifying campaign reach and effectiveness.• Analyzing market trends and customer feedback to continually refine and adapt commercial strategies for sustained growth.

• Orchestrated key partnerships and collaborations with financial institutions, tech companies, and service providers, enhancing Revolut's product offerings and user experience.• Drove the expansion of Revolut's services into new international markets, conducting market analysis, and ensuring compliance with local financial regulations and standards.• Implemented innovative customer acquisition strategies that resulted in a substantial increase in Revolut's user base and improved customer engagement across multiple platforms.• Managed cross-functional project teams, fostering collaboration between product development, marketing, legal, and compliance departments to streamline project execution and product launch timelines.• Spearheaded the development and negotiation of strategic contracts and agreements, optimizing Revolut's operational efficiency and profitability.• Established a framework for tracking and evaluating the performance of business development initiatives, using data-driven metrics to measure success and inform future strategies.• Advocated for customer-centric product enhancements, working closely with the product development team to integrate feedback and improve the overall customer experience.

• Directed business development initiatives at Mediclife, significantly contributing to the company's growth and expansion in the healthcare and pharmaceutical sectors.• Spearheaded partnerships with key stakeholders in the healthcare industry, including hospitals, clinics, and insurance companies, to enhance service offerings and drive mutual business growth.• Conducted comprehensive market research to identify emerging trends in healthcare, leading to the development of innovative products and services that met evolving customer needs.• Negotiated and secured lucrative contracts that expanded Mediclife's market presence and customer base, ensuring a competitive edge in the healthcare sector.• Led cross-functional teams in the execution of strategic projects, ensuring alignment with Mediclife's overall business goals and objectives.• Developed and implemented a robust sales and marketing strategy that increased brand visibility and market penetration in targeted healthcare segments.• Established a framework for evaluating the performance of business development activities, utilizing key metrics to measure success and inform future strategies.• Fostered a culture of continuous improvement, encouraging innovation and efficiency in business processes to better serve healthcare clients and partners.

• Led initiatives to incubate, build, and operationally develop internet-based business models, contributing significantly to the company's portfolio expansion.• Provided comprehensive operational support to portfolio companies, facilitating their scaling and international growth, which resulted in measurable increases in global market presence.• Drove strategic investments in complementary internet and technology companies worldwide, enhancing Rocket Internet's network and reinforcing its position as a leader in the digital ecosystem.• Played a key role in the active expansion of Rocket Internet's companies across numerous countries, tailoring strategies to diverse markets for optimized local engagement and growth.• Implemented robust processes for career opportunities, ensuring all job applications were channelled through verified platforms such as Rocket Internet's official website, LinkedIn Jobs, SmartRecruiters Careers, and direct communication via the company's recruitment email, safeguarding against fraud and maintaining integrity in the hiring process.

• Spearheaded the development and execution of strategic go-to-market (GTM) plans for designated business lines, encompassing sales, marketing, finance, consulting, customer success, and partnership functions to support the One-Microsoft initiative.• Excelled in leading virtual teams, providing thought leadership, crafting marketing strategies, and monitoring success through defined criteria and performance metrics.• Played a pivotal cross-functional role, driving revenue growth and achieving shared objectives for Azure-aligned priorities, with a specific focus on Secured Migration.• Acted as a liaison between customers, sales teams, and product management to relay feedback and insights that can guide product enhancements and market positioning.

• Supporting GTM Strategy Development: Assisting in the creation and implementation of go-to-market strategies for Azure products, focusing on reaching target markets effectively.• Market Research and Analysis: Conducting market research to identify trends, customer needs, and competitive positioning, helping to inform strategic decisions.• Collaborating Across Teams: Working closely with sales, marketing, product management, and other departments to ensure cohesive strategy execution and alignment with Azure’s business goals.• Content Creation and Marketing Support: Helping to develop marketing materials, such as presentations, brochures, and case studies that articulate the value proposition of Azure services.• Performance Tracking: Monitoring and reporting on the performance of GTM initiatives against key performance indicators (KPIs) to assess effectiveness and identify areas for improvement.• Customer and Partner Engagement: Assisting in building and maintaining relationships withkey customers and partners, understanding their needs, and ensuring Azure solutions meet their requirements.

• Spearheaded the customer service department, overseeing a team dedicated to providing exceptional support and service to a diverse clientele involved in international transport and logistics.• Developed and implemented customer service protocols that significantly enhanced customer satisfaction rates and streamlined the resolution of inquiries and issues related to transport and logistics services.• Initiated a comprehensive training program for customer service representatives, focusing on effective communication, problem-solving techniques, and in-depth knowledge of international transport regulations and practices.• Fostered strong relationships with clients by ensuring transparent, timely, and effective communication channels, leading to improved trust and long-term business partnerships.• Led the integration of new technology platforms and customer relationship management (CRM) systems to better track customer interactions and feedback, resulting in more personalized and efficient service delivery.• Conducted regular analysis of customer service performance metrics, identifying key areas for improvement and implementing strategic changes to enhance overall service quality and efficiency.• Collaborated closely with the operations and logistics teams to ensure customer requirements were accurately understood and met, contributing to seamless service delivery and customer satisfaction.• Implemented proactive customer feedback mechanisms, including surveys and feedback forms, enabling the continuous improvement of services based on customer insights and needs.