Senior Customer Success
Current
Jul 2023 - Present
AeroLeads people directory · profile
Frima Putra Email & Phone Number
Senior Customer Success
at
PT. IDStar Cipta Teknologi (IDstar)
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Customer Success
Location
Jakarta, Indonesia
Company size
Who is Frima Putra? Overview
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Quick answer
Frima Putra is listed as Senior Customer Success at PT. IDStar Cipta Teknologi (IDstar), a with 125 employees, based in Jakarta, Indonesia. AeroLeads shows a matched LinkedIn profile for Frima Putra.
Frima Putra previously worked as Customer Success Manager at Kata.Ai and Customer Success Associate at Iseller Commerce. Frima Putra holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Telkom University.
Company email context
Email format at PT. IDStar Cipta Teknologi (IDstar)
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PT. IDStar Cipta Teknologi (IDstar)
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Profile bio
About Frima Putra
A highly motivated Customer Success Manager. Experienced in managing multiple clients and accounts with a focus on increasing sales and revenue through strategic solutions
Current workplace
Frima Putra's current company
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Pt. Idstar Cipta Teknologi (Idstar)
4 roles
Frima Putra work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
- Manage of enterprise clients from multiple verticals such as Banking, Insurance, Retail, Telco & Govt. Notable clients include OCBC, Avrist Insurance, Seabank Indonesia, Telkomsat, RELX, Ministry of Health Indonesia, etc. - Develop a clear strategy and account management roadmap in order to drive customer satisfaction and healthy product adoption- Mitigate churn risk by ensuring customers remain satisfied with the purchased solutions & existing spending - Collaborate with related teams and solution partners to ensure proper client onboarding & project delivery and also identify expansion opportunities- Utilize data analysis to deliver new case studies and conduct business reviews to improve retention and satisfaction rates- Responsible for cash collection, making sure no overdue outstanding
Jul 2022 - Jul 2023
Customer Success Associate
- Manage 40+ Clients from F&B and retail industry- Managing on-boarding, implementation, training, increasing adoption, and high levels of customer satisfaction- Manage client renewal and do upsell and cross-sell- Be the voice of the customer and provide internal feedback on how we can better serve them, build roadmaps, and track progress towards solving customer problems- Stay up-to-date on product development and the latest releases- Conduct business reviews to ensure clients are satisfied with the products and services
Jul 2021 - Aug 2022
Business Development And Partnership
Jan 2021 - Jul 2021
Team & coworkers
Colleagues at PT. IDStar Cipta Teknologi (IDstar)
Other employees you can reach at idstar.co.id. View company contacts for 125 employees →
ES
Erwin Santoso Gunadi
Colleague at Pt. Idstar Cipta Teknologi (Idstar)South Jakarta, Jakarta, Indonesia
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DC
Dio Cahyo Saputra
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Yogyakarta, Indonesia
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NS
Naufal Syarifuddin
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Jakarta, Indonesia
View →
SD
Sherly Dina
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Kecamatan Medan Kota, North Sumatra, Indonesia
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SK
Setiawan Koesmanto
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Jakarta, Indonesia
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BK
Bagus Kurniawan
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Depok, West Java, Indonesia
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AM
Ali Mukti
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Jakarta, Indonesia
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EA
Elian Adhitama
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Semarang, Central Java, Indonesia
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MD
M. Dwiki Fadhilah
Colleague at Pt. Idstar Cipta Teknologi (Idstar)South Jakarta, Jakarta, Indonesia
View →
SD
Sarwila Dwilyanto
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Pancoran Mas, West Java, Indonesia
View →
Erwin Santoso Gunadi
Colleague at Pt. Idstar Cipta Teknologi (Idstar)South Jakarta, Jakarta, Indonesia
View →
DC
Dio Cahyo Saputra
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Yogyakarta, Indonesia
View →
NS
Naufal Syarifuddin
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Jakarta, Indonesia
View →
SD
Sherly Dina
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Kecamatan Medan Kota, North Sumatra, Indonesia
View →
SK
Setiawan Koesmanto
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Jakarta, Indonesia
View →
BK
Bagus Kurniawan
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Depok, West Java, Indonesia
View →
AM
Ali Mukti
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Jakarta, Indonesia
View →
EA
Elian Adhitama
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Semarang, Central Java, Indonesia
View →
MD
M. Dwiki Fadhilah
Colleague at Pt. Idstar Cipta Teknologi (Idstar)South Jakarta, Jakarta, Indonesia
View →
SD
Sarwila Dwilyanto
Colleague at Pt. Idstar Cipta Teknologi (Idstar)Pancoran Mas, West Java, Indonesia
View →
2 education records
Frima Putra education
Bachelor Of Business Administration - Bba, Business Administration And Management, General
Diploma Of Education, Marketing/Marketing Management, General
FAQ
Frequently asked questions about Frima Putra
Quick answers generated from the profile data available on this page.
What company does Frima Putra work for?
Frima Putra works for PT. IDStar Cipta Teknologi (IDstar).
What is Frima Putra's role at PT. IDStar Cipta Teknologi (IDstar)?
Frima Putra is listed as Senior Customer Success at PT. IDStar Cipta Teknologi (IDstar).
Where is Frima Putra based?
Frima Putra is based in Jakarta, Indonesia while working with PT. IDStar Cipta Teknologi (IDstar).
What companies has Frima Putra worked for?
Frima Putra has worked for Pt. Idstar Cipta Teknologi (Idstar), Kata.Ai, Iseller Commerce, and Flexypack.Com.
Who are Frima Putra's colleagues at PT. IDStar Cipta Teknologi (IDstar)?
Frima Putra's colleagues at PT. IDStar Cipta Teknologi (IDstar) include Erwin Santoso Gunadi, Dio Cahyo Saputra, Naufal Syarifuddin, Sherly Dina, and Setiawan Koesmanto.
How can I contact Frima Putra?
You can use AeroLeads to view verified contact signals for Frima Putra at PT. IDStar Cipta Teknologi (IDstar), including work email, phone, and LinkedIn data when available.
What schools did Frima Putra attend?
Frima Putra holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Telkom University.
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