Fritha Heaven Email & Phone Number

Manchester Area, United Kingdom

Manchester, England, United Kingdom

- Provided excellent face-to-face customer service within a fast-paced environment- Achieved my ‘Person-in-Charge’ training to better support managers in running the shop floor- Supervised induction training of new staff members- Championed exceptional organisation during sale preparation periods and received regular recognition awards from management for my outstanding efforts

Manchester, England, United Kingdom

- Surpassed set targets of a brief set by clients of Creative Concern - Researched ESG strategies of around 150 businesses that engage with Manchester’s Business Improvements District and relayed relevant information back to Creative Concern - Utilised Microsoft Office Programmes to provide detailed insights on completed research to Creative Concern and highlighted trends within this research

Manchester, England, United Kingdom

- Lead the Union’s work on issues relating to environmental sustainability, housing, security, mental health and wellbeing.- Tracked Higher Education policies and announcements and advocated the interests of 47,000 students from over 160 countries at all levels of the University of Manchester structure, including the Environmental Sustainability Committee and Nature Action Group- Established strong working relationships with internal and external stakeholders such as Greater Manchester… Show more - Lead the Union’s work on issues relating to environmental sustainability, housing, security, mental health and wellbeing.- Tracked Higher Education policies and announcements and advocated the interests of 47,000 students from over 160 countries at all levels of the University of Manchester structure, including the Environmental Sustainability Committee and Nature Action Group- Established strong working relationships with internal and external stakeholders such as Greater Manchester Combined Authority, Greater Manchester Police and Student Societies- Explored key opportunities stemming from stakeholder relationships to kickstart projects such as a Greater Manchester Anti-Spiking Partnership and Greater Manchester Student Assembly- Coordinated the running of events such as an Environmental Action Fair- Spearheaded the research and production of a new Sustainability Strategy for the Union which was approved by the Board of Trustees Show less

Manchester, England, United Kingdom

Trustee of a charity with an annual turnover of £8.5million and a staff team of 85 career staff and 350 student staff. Duties included: • critical decisions as a member of the trustee board and people and culture committee, and executive director of the institution• Scrutinising the executive on the operations and strategic delivery of the organisation

Master'S Degree, Environmental Governance

- Studied the position of environmental laws and policies at differing levels of governance structures - Developed an interest.

Iema Foundation Certificate, Environmental Management, Pass

- Self-studied core elements of environmental management, law and risk assessment - Passed online exam, gaining membership.

Bachelor Of Arts - Ba, History, First Class

Activities and Societies: People & Planet Society Committee Member - Completed independent research to produce a 12,000-word dissertation.