David Frith Email & Phone Number

Texas, United States

Dallas, Texas, United States

Manage areas of Compliance, Accounting, Electronic Payments, Contract Administration, Corporate Insurance, Innovation, Strategic Plan Development, Facilities Management, CUSO Management and Product Management.*Manage regulatory filings and ensure accuracy of reporting.*Manage and approve investments to meet budgetary targets.*Develop and maintain annual budget for the organization.*Lead development of strategic plan and reporting to Board of Directors.*Vice-chair of Asset-Liability Committee.*Directed implementation of CECL Accounting Standard.*Oversee annual audit functions and reporting.

7474 Ferguson Rd., Dallas, Tx 75228

Manage areas of Compliance, Accounting, Electronic Payments, Contract Administration, Corporate Insurance, Innovation, Strategic Plan Development, Customer Experience, Facilities Management, CUSO Management and Product Management.*Manage regulatory filings and ensure accuracy of reporting.*Manage and approve investments to meet budgetary targets.*Develop and maintain annual budget for the organization.*Vice-chair of Asset-Liability Committee.*Managed process of expanding Field of Membership from 4 counties to 13 counties in the DFW area. *Managed purchase of multi-tenant, multi-story office building for future expansion.*Negotiated contract and managed implementation of deposit taking ATMs in multiple counties.*Negotiated contract and managed implementation of nationwide surcharge-free ATM network.*Lead Customer Experience Review Team to review all aspects of Customer Experience program.*Managed formation and implementation of insurance CUSO.*Manage selection process and implementation of new products and services.

Dallas, Tx

Managed areas of Marketing, Compliance, Facilities, Training, Contract Administration, Risk Management, and Corporate Insurance.Managed multiple facilities projects, planned credit union training events, and created budgets and annual strategic plans for multiple areas.*Created transition plan for Marketing Department from traditional marketing operation to digital marketing operation with tracking and metrics.*Managed creation of standardized credit union positional training plans for all areas of the credit union.*Managed implementation of corporate compliance, risk, and vendor management system to create greater efficiency and streamline reporting for those areas.

Dallas, Tx

Oversee IT department operations and management, Collections Department, manage disaster recovery planning,database administration, reporting and IT security. In this role I have also overseen the Call Center, eBranch and Payment Systems areas of the credit union.I am part of the annual budgetary, manage the annual capital budget and strategic planning with senior management and the Board of Directors. Manage various aspects of credit union operations and processes to meet objectives established during the planning process.Managed many projects that dealt with technologies to enhance member experiences and create greater efficiency within credit union operations.*Automated over 90% of daily IT operations*Implemented new online banking and mobile platform*Implemented SIP trunk based telephone system with disaster recovery capability for all branches*Implemented teller capture system, reducing processing time and reduced fraud losses*Implemented virtual server farm with disaster recovery capabilities*Facility planning for multiple branch openings/remodels*Reduced reportable delinquency 20% in two months*Created metrics reporting to manage Call Center operations

Dallas, Tx

Reported directly to the CEO. Managed IT staff and operations,oversaw disaster recovery planning and IT security.

Managed operations of 9 branches in the Dallas area including staffing, processes and budgetary responsibilities. Implemented goal oriented planning and accountability measures for all branches. Member of Senior Management Team and participated in strategic planning for the credit union.*Implemented metrics reporting to measure branch growth in members, deposits and loans*Developed goals and standards to meet credit union financial goals

Dallas, Tx

Acted as a liaison between IT Department and other departments in the organization to provide assistance and translate business needs into actionable IT projects. Performed numerous studies, analysis of departments and processes to increase efficiency of staff and improve member experience in the branches. Member of Senior Management Team and participated in strategic planning for the credit union.

Dallas, Tx

Managed projects, developed reports and worked as a liason between the IT department and the operational side of the credit union.

Provided help desk and network support for 9 locations. Managed core processing system and interfaced products to provide extended member and user capabilities. Report writer using various database querying tools and techniques. Project manager on new systems that interfaced with the core processing system.

Input and processed loan applications in a centralized lending environment. Responsible for cross selling ancillary credit union products and services and capture of loans at other financial institutions. Recognized as a consistent high producer in the department.

Dallas, Tx

Resolved issues, fulfilled requests and cross sold other credit union products and services to members that came into branch location. Recognized as high producer despite being in one of the smallest locations with little foot traffic.

Education record

Activities and Societies: Vice President of Class of 2010Graduated with Honors designation

Masters, It Management

Ba, Social Studies With Finance Minor