David Frith Email and Phone Number
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I am considered to be a dedicated, results oriented leader with extensive experience in Technical, Financial Management, Risk Management & Business Operations Management in a fast paced consumer service environment. During my career, I have built and inspired productive teams, developed positive relationships and cultivated valuable strategic alliances. In addition, I have participated in strategic initiatives that increased revenue, profitability and customer satisfaction I am adept at managing multiple functions across several locations and resolving complex issues within critical time and budget constraints. Proven success implementing effective processes and procedures that improved individual productivity, departmental quality and overall operational effectiveness. Possess highly developed communications, negotiations, organizational and analytical skills and hold a MS Degree in Information Systems, a BA degree, ITIL Certification, and am a Certified Disaster Recovery Professional Key Competencies: Strategic & Operations PlanningCustomer Experience ManagementProject Planning & ManagementRisk Assessment & ManagementBudget, Cost & Internal ControlsMergers & Acquisitions Quality & Productivity ImprovementsCustomer Relations & RetentionOperations & Financial AnalysisIndustry Trend AnalysisContinuous Process ImprovementsBusiness & Market DevelopmentEnterprise Resource Planning - ERPProfit & Loss ResponsibilityProcess Design & AutomationCompetitor ResearchSystems & ProceduresContract & Agreement NegotiationsRegulatory ComplianceVendor & Outsourcing LiaisonTechnical & Management ReportingData Security & Loss PreventionDisaster RecoveryStaffing & SupervisionTraining & DevelopmentProblem SolverTeam BuilderDecisiveInterpersonal Results OrientedOrganizedMotivatorAnalyticalCommunicatorNegotiatorMulti TaskAdaptableLong Range PlannerLead by ExampleEthicalPresenterDedicatedPublic Speaker
City Credit Union
View- Website:
- citycu.org
- Employees:
- 79
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Chief Financial OfficerCity Credit Union Aug 2020 - PresentDallas, Texas, United StatesManage areas of Compliance, Accounting, Electronic Payments, Contract Administration, Corporate Insurance, Innovation, Strategic Plan Development, Facilities Management, CUSO Management and Product Management.*Manage regulatory filings and ensure accuracy of reporting.*Manage and approve investments to meet budgetary targets.*Develop and maintain annual budget for the organization.*Lead development of strategic plan and reporting to Board of Directors.*Vice-chair of Asset-Liability Committee.*Directed implementation of CECL Accounting Standard.*Oversee annual audit functions and reporting.
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Chief Strategy OfficerCity Credit Union Jan 2016 - Aug 20207474 Ferguson Rd., Dallas, Tx 75228Manage areas of Compliance, Accounting, Electronic Payments, Contract Administration, Corporate Insurance, Innovation, Strategic Plan Development, Customer Experience, Facilities Management, CUSO Management and Product Management.*Manage regulatory filings and ensure accuracy of reporting.*Manage and approve investments to meet budgetary targets.*Develop and maintain annual budget for the organization.*Vice-chair of Asset-Liability Committee.*Managed process of expanding Field of Membership from 4 counties to 13 counties in the DFW area. *Managed purchase of multi-tenant, multi-story office building for future expansion.*Negotiated contract and managed implementation of deposit taking ATMs in multiple counties.*Negotiated contract and managed implementation of nationwide surcharge-free ATM network.*Lead Customer Experience Review Team to review all aspects of Customer Experience program.*Managed formation and implementation of insurance CUSO.*Manage selection process and implementation of new products and services.
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Chief Operations OfficerCity Credit Union Jun 2014 - Jan 2016Dallas, TxManaged areas of Marketing, Compliance, Facilities, Training, Contract Administration, Risk Management, and Corporate Insurance.Managed multiple facilities projects, planned credit union training events, and created budgets and annual strategic plans for multiple areas.*Created transition plan for Marketing Department from traditional marketing operation to digital marketing operation with tracking and metrics.*Managed creation of standardized credit union positional training plans for all areas of the credit union.*Managed implementation of corporate compliance, risk, and vendor management system to create greater efficiency and streamline reporting for those areas.
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Chief Information OfficerCity Credit Union Jan 2009 - Jun 2014Dallas, TxOversee IT department operations and management, Collections Department, manage disaster recovery planning,database administration, reporting and IT security. In this role I have also overseen the Call Center, eBranch and Payment Systems areas of the credit union.I am part of the annual budgetary, manage the annual capital budget and strategic planning with senior management and the Board of Directors. Manage various aspects of credit union operations and processes to meet objectives established during the planning process.Managed many projects that dealt with technologies to enhance member experiences and create greater efficiency within credit union operations.*Automated over 90% of daily IT operations*Implemented new online banking and mobile platform*Implemented SIP trunk based telephone system with disaster recovery capability for all branches*Implemented teller capture system, reducing processing time and reduced fraud losses*Implemented virtual server farm with disaster recovery capabilities*Facility planning for multiple branch openings/remodels*Reduced reportable delinquency 20% in two months*Created metrics reporting to manage Call Center operations
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Director Of Information TechnologyCity Credit Union Jul 2006 - Jan 2009Dallas, TxReported directly to the CEO. Managed IT staff and operations,oversaw disaster recovery planning and IT security.
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Director Of Branch OperationsCity Credit Union Jul 2005 - Jul 2006Managed operations of 9 branches in the Dallas area including staffing, processes and budgetary responsibilities. Implemented goal oriented planning and accountability measures for all branches. Member of Senior Management Team and participated in strategic planning for the credit union.*Implemented metrics reporting to measure branch growth in members, deposits and loans*Developed goals and standards to meet credit union financial goals
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Director Of Business SystemsCity Credit Union Jun 2004 - Jul 2005Dallas, TxActed as a liaison between IT Department and other departments in the organization to provide assistance and translate business needs into actionable IT projects. Performed numerous studies, analysis of departments and processes to increase efficiency of staff and improve member experience in the branches. Member of Senior Management Team and participated in strategic planning for the credit union.
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It Project ManagerCity Credit Union May 2003 - Jun 2004Dallas, TxManaged projects, developed reports and worked as a liason between the IT department and the operational side of the credit union.
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Data Processing SupervisorResource One Credit Union Jul 2000 - Apr 2003Provided help desk and network support for 9 locations. Managed core processing system and interfaced products to provide extended member and user capabilities. Report writer using various database querying tools and techniques. Project manager on new systems that interfaced with the core processing system. -
Lending SpecialistResource One Credit Union Sep 1998 - Jul 2000Input and processed loan applications in a centralized lending environment. Responsible for cross selling ancillary credit union products and services and capture of loans at other financial institutions. Recognized as a consistent high producer in the department.
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Member Services RepresentativeResource One Credit Union Nov 1997 - Sep 1998Dallas, TxResolved issues, fulfilled requests and cross sold other credit union products and services to members that came into branch location. Recognized as high producer despite being in one of the smallest locations with little foot traffic.
David Frith Skills
David Frith Education Details
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Southwest Cuna Management School -
It Management -
Social Studies With Finance Minor
Frequently Asked Questions about David Frith
What company does David Frith work for?
David Frith works for City Credit Union
What is David Frith's role at the current company?
David Frith's current role is Chief Financial Officer at City Credit Union.
What is David Frith's email address?
David Frith's email address is da****@****ycu.org
What is David Frith's direct phone number?
David Frith's direct phone number is +121454*****
What schools did David Frith attend?
David Frith attended Southwest Cuna Management School, University Of Phoenix, University Of North Texas.
What are some of David Frith's interests?
David Frith has interest in Animal Welfare.
What skills is David Frith known for?
David Frith has skills like Banking, Executive Management, Disaster Recovery, Strategic Planning, Credit Unions, Risk Management, Consumer Lending, Budgets, Credit, Operations Management, Loans, Analysis.
Who are David Frith's colleagues?
David Frith's colleagues are Alicia Williams, Benny Yu, Rick Mcgehee, Kristina Sandoval, Jennifer Mckown, Jamie Leonard, Rebecca Wilson.
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David Frith
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David Frith
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David Frith
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