• Assessing customer needs and preferences and making recommendations • Plan and present a bar menu • Restock and replenish bar inventory and supplies • Stay guest focus and ensure excellent guest experiences • Comply with all food and beverage regulations

•Greeted and directed customers to available mechanics •Coordinated with mechanics about necessary repairs and possible alternatives to expensive repairs•Used professional knowledge of products and services to provide in depth information about available parts and service options for customers•Provided customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus maintaining current vehicle •Maintained positive customer relationships to ensure repeat business

• Coordinated a team and ensured overall quality performance of various flooring installation • Informed and educated customers about various flooring products to ensure satisfaction with purchases • Reviewed install details for each jobs with the appropriate installer before installation began• Communicated all assignments to installers • Educated installers on customer feedback after installation jobs were complete • Visited job sites to check on installation progress and quality • Resolved installation issues• Approved and processed charge backs • Managed installers including hiring, regular supervision, and termination