Fritz Gerald Festin Email & Phone Number

Singapore, Singapore

Nanyang Technological University - Resident Network Engineer • Manages, maintenance and support of Company’s WAN and LAN connections. • Facilitates the Network design review (HLD/LLD). • Maintain reliable wireless network throughout the campus • Provides IT Support to end users for all hardware, software and network problem. • Perform network and systems configurations changes using standards technical methods and procedures. • Configure and deployment of network equipment such as user L2, L3 Switches, Wireless controller, and access points. • Coordinates with different IT operations unit to Analyzed and resolved user network related concerns within the stipulated Service Level Agreement (SLA). • Participate in the development and planning of projects.

Singapore, Singapore

Provide onsite support to Data center across singapore ( Equinix,keppel, Ntt, 1-Net and Global Switch) ,Telephone exchanges and overseas sites (KT Yeouido Data Center Seoul Korea & CHT Data Center Taiwan ) • Set up new POP (point of presence) for Colt Technologies. • Provision new network connection for clients. • Identification and resolving of network connectivity issues. • Implement and supervise structured cabling. • Identify and test the site to site physical connection issue via OTDR and BER tester.

H.V Dela Costa St. Makati City, Philippines

• Management, maintenance, updating, and support of Company’s WAN and LAN connections.• Perform network and systems configurations changes using standards technical methods and procedures.• Identification and correction of location network connectivity issues• Coordinates with different IT operations unit to Analyzed and resolved user network related concerns within the stipulated Service Level Agreement (SLA). • Participate in the development and planning of projects.• Manage projects from identification of need to implementation and ongoing monitoring of system/solution performance.• Primary production point-of-contact and coordination for vendors, service providers, carriers and business partners.

H.V Dela Costa St. Makati City, Philippines

• Monitors, isolates, resolves, and documents network-related incidents.• Coordinates and escalates network-related problems to service providers, carriers and other support units.• Notify and regularly update users and concerned groups of outages and major network incidents.• Monitor and document critical alarms of branch.• Recommend and prepare documentation for solutions to recurring problems or outages.• Monitor, present data and recommend bandwidth upgrade for affected sites.• Participate in system planning and implementation to ensure successful and on-time WAN infrastructure launches.• Analyze availability and operations reports and check Unit's performance.• Ensure availability and proper maintenance of BDO's hot back-up site WAN resources• Ensure Request Tracker (RT) tickets under his area are attended to and updated within the SLA.

Philippines

Design and Planning for the Transmission Networks, wired (Fibre) and wireless (PtP and PtmP)Responsible for planning Transmission links and networks (Fibre and Microwave), including supporting vendor selection and product introduction.Ensure proactive Optimization of Transmission Network at Access and Core TX Network.Produce HLD and LLD for Access, Aggregation and Backbone transmission network

Buencamino St., Alabang, Muntinlupa City

• Perform on site network and systems configurations• Participate in the implementation stage of the projects.• Ensures the reliability of the network