Fábio Castro Email & Phone Number

Alcobaça, Pt

Lisbon, Portugal

Portugal

Support HP B2C dev team in the Agile transformation journey using SaFe framework guided by Agile Values and Principles.

Lisboa, Portugal

Scrum Master and Delivery Manager at BBC Account team.

Hortolandia And Sao Paulo

Roles:• Facilitate Agile ceremonies• Support Agile knowledge• Remove Iteration impediments• Lead new solutions design• Support Stakeholders with Business Analysis• Backlog priorization.• Provide an innovative, collaborative, productive and fun work environment• Support financial health of Apps• Support Tribe Manager with Developers and Architect performance evaluation• Handle personal conflicts into squad• Support developer hires, selecting the best candidates• Servant Leader of squad• Share the experience and expertise in Agile with other squadsAchievements:• In one year working with Agile (Scrum and Kanban) our result is 90 % reduction in application backlogs with 50% less developers.• Implemented a mobile solution supporting Android and IOS smartphones, with backend code andlegacy interfaces in 45 days, it was a big challenge that we received to attend a Customer Contract, and we delivery an app with good User Experience, stable and high code quality.• Implemented a new complex a critical mobile call management solution for Latin America within 3 months. This solution backend communicate with legacy system and the front end supports Android and IOS to users receive service tickets, update this tickets, order parts and report activities, with clean, simple and intuitive front end.• Supported all Ongoing Support Costs reduction challenges requested by customers for the last 4 years, always innovating with new architectures and infrastructure solutions using Cloud, Container and NoSQL Database.

São Paulo, Brasil

Roles:• Worked with Customers/Business in the requirements definition and priorities• Problem and Incident Management• Documentation and compliance management• Planned and Managed New ProjectsAchievements:• Created and implemented an Access Control tool for IBM Apps to be compliance with IBM Corporate Instructions• Implemented an agile tool (Rational Team Concert) for my department to manage stories and issues and start the agile journey.• Designed a mobile version of the Executive communication tool. This tool is used by field technicians to access executive communications stored in legacy IBM Notes Databases.

São Paulo, Brasil

Roles:• Responsible for solution design of new technical and maintenance services contractsAchievements:• Banco do Brasil (one of the largest banks in Brazil): Designed a maintenance solution for their networkenvironment.• Minas Gerais state government - Designed an infrastructure support solution for their networkenvironment.

São Paulo, Brasil

Roles:• Application Owner• Project Manager• IT Solutions Designer• Notes and Delphi Applications DeveloperAchievements:• Designed, implemented and managed the Field Force Mobile Solution for Latin America, the first mobile solution of IBM LA using smartphones.• Implemented the first production VPN for mobile phones IBM worldwide to the field technicians access IBM Network from internet following all IBM Security Requirements.• Designed, developed and implemented the B2B Systems Integration Portal, a custom interface between distinct customers help desk systems and the IBM system, replacing/sunsetting about 15 different applications with big cost reduction.• Designed and developed the mobile phone account system to audit and classify IBM Corporate mobilephone bills, as a result 30% reduction in this monthly bill.

São Paulo - Sp

• Support and System Analyst for application packaging team• Delegated Lead for Application Packaging Team

System and Product Specialist for IBM Intel family (Servers and PCs)

Postgraduate, Ux Digital

Designer Digital, Design

Technician, System Analysis

Education record