Francisco Muniz Email & Phone Number

Rolesville, Nc, Us

Youngsville, North Carolina, United States

Plan and purchase materials and manufactured parts for the Surge Protection Devices (SPD) line utilizing SAP ERP system ensuring customer demand is met. Maintain accurate and updated records such as purchase orders, quotations and correspondence with suppliers. Manage and communicate demand requirements with manufacturing and suppliers, considering capabilities to ensure completion of customer requirements. Analyze data and prepare reports to recommend actions to ensure optimal supply chain execution. Resolve non-conforming material notices and obtain cost recovery for supplier related problems. Manage logistics for all direct materials for assigned utilizing Eaton route process to ensure timely shipments to plant.

Raleigh-Durham, North Carolina Area

Support OEM accounts, Caribbean Distributors and Eaton International Affiliates (APAC, EMEA & LATAM) with requests for quotation (RFQ), order entry and management, backlog and customer service. Essential functions include interface with multiple departments to solve order fulfillment issues. Manage inquiries on price, lead-time, freight, services, RMAs, escalations and billing disputes. Skilled in SAP, Microsoft Office, Outlook, Teams and remote working skills.

Durham, North Carolina

Drives business growth for GFI Cloud and on premise solutions in Latin America and Caribbean. These solutions are focused on areas such as network security, messaging and regulatory compliance. Driving overall channel strategies and initiatives throughout the region.

Roosevelt 1515, Guaynabo Pr

Responsible for the creation and execution of the Wholesale Department strategic and business plan. Managed the business relationship with International Carriers, Local Carriers (LEC’s), Internet Service Providers (ISP’s) and Mobile/Wireless Providers through the offering of information and telecommunications services such as TDM, MPLS and Carrier Ethernet.

Guaynabo

Through the use of business intelligence solutions, designs bundled solutions that includes the following products: IP MPLS/Broadband, wireless/telemetry, LTE/3G, Data Center hosting and Cloud Services solutions (Cloud Saas) for a complete and value-added offering.

San Juan, Puerto Rico

Responsible for the Business Operations, Network Operating Center (NOC), Customer Service, Procurement, Sales & Marketing, Engineering, Planning and IT Departments.· From 2008 to 2010, successfully executed the FTTx strategy for commercial buildings through route planning based on demand concentration, business intelligence and ROI analysis.· From 2006-2010 increased the business market share from 5% to over 22%, becoming the 3rd largest local exchange provider (LEC) and internet service provider (ISP) in Puerto Rico.· Reached the 50 USD million billing milestone by the end of 2008.

Guaynabo, Puerto Rico

Responsible for the Business Operations, Network Operating Center (NOC), Customer Service, Procurement, Sales & Marketing, Engineering, Planning and IT Departments.· From 2006-2010 increased the business market share from 5% to over 22%, becoming the 3rd largest local exchange provider (LEC) and internet service provider (ISP) in Puerto Rico.· Reached the 50 USD million revenue milestone by the end of 2008.

Guaynabo, Puerto Rico

Responsible for the design, construction and deployment of our MPLS carrier grade network. · Hired and led the team responsible for the network design, construction and operation. Network included switches, MPLS Routers, BLC’s, CO/DC Site, transport, OSS/BSS among others. · Designed and operated the first MPLS Network and softswitch operation in Puerto Rico. First CLEC to co-locate to increase network ubiquity and first to market a MPLS network.

San Juan, Puerto Rico

Trainer for the following courses: Fiber Optics (FO) Design and Engineering (route selection, link budget, etc.), Structured Cabling Design, FO Installation, Splicing, Maintenance, Fault Finding (OTDR) & Troubleshooting, Outside Plant Planning & Engineering, Electronics Applied to Telecommunications (SDH/TDM) and Optical & Digital transmission fundamentals.

Vega Baja, Puerto Rico

Prepare, revise and audit all pharmaceuticals Standard Operating Procedures (SOP's) using Information Mapping Methodology. Provide SOP training for all pharmaceutical personnel from Manufacturing, Engineering, Information System, Quality Assurance, Quality Control, Packing, and Environmental Departments. “Train the trainer” certification and experience.

Bachelor Of Science (Bs)

High School Diploma