AeroLeads people directory · profile
Brittney M. Email & Phone Number
Manager of Customer Experience
at
ACI Learning
2 work emails found
@laurelandwolf.com
1 phone found area 310
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager of Customer Experience
Location
Los Angeles, California, United States
Who is Brittney M.? Overview
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Quick answer
Brittney M. is listed as Manager of Customer Experience at ACI Learning, based in Los Angeles, California, United States. AeroLeads shows a work email signal at laurelandwolf.com, phone signal with area code 310, and a matched LinkedIn profile for Brittney M..
Brittney M. previously worked as Customer Experience Manager at Marker Learning and Member at Her Workplace. Brittney M. holds Bachelor Of Science (B.S.), Human Development And Family Sciences from Oregon State University.
Company email context
Email format at ACI Learning
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{first}@laurelandwolf.com
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AeroLeads found 2 current-domain work email signals for Brittney M.. Compare company email patterns before reaching out.
Profile bio
About Brittney M.
My mission is to build and support empathetic, efficient, and trust-inspiring teams who can delight internal and external customers to ensure an impactful and worthwhile experience throughout their journeys.Throughout my time in the CX space, my collaborative approach across departments, including but not limited to Product, Marketing, and Sales, prioritizes the customer experience and ensures alignment with the company's vision and values, demonstrating my ability to lead and drive results.
Listed skills include Customer Service, Training, Teaching, Microsoft Office, and 18 others.
Current workplace
Brittney M.'s current company
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18 roles
Brittney M. work experience
A career timeline built from the work history available for this profile.
Customer Experience Manager
Current
Apr 2024 - Present
Member
Current
Sep 2024 - Present
Brand Ambassador (Grammarly Collective)
Current
Mar 2024 - Present
Member Of Slack Champions
CurrentSlack community to help inspire more Slack feature adoption and success at work. Participate in AMAs, webinars, and help champion Slack.
Apr 2022 - Present
Manager, Member Support
Managed a 5-person support team, achieving exceptional omnichannel support with a 12-hour email response time, 30-second chat response time, 94.5% CSAT, and an Excellent Trustpilot rating.Collaborated across departments with Product, Marketing, and Legal to prioritize the member experience.Achieved and maintained an exceptional Trustpilot score throughout.
Dec 2021 - Oct 2023
Head Of Client Support
Responsible for Client Operations, overseeing Client Support and Client Operations teams, ensuring SLAs are met, and collaborating with Sales and Marketing.Worked closely with cross-functional teams, including Product, Engineering, and Accounting.Previously served as Community Support Manager, providing support to all HopSkipDrive customers, including.
Jul 2021 - Nov 2021
Head Of Community Support
Feb 2021 - Jun 2021
Manager, Community Support
Jul 2019 - Feb 2021
Manager, Customer Success & Bpo Partner
Managed a 13-member offshore customer service and operation team, providing training and real-time feedback.Collaborated with various departments to improve the user experience.Developed and execute strategies to increase customer retention and satisfaction.Identified areas of improvement in the customer service and operation team and implement strategies.
Nov 2018 - Jun 2019
Assistant Manager
Shift Supervisor/Assistant Manager at PaperSource, Calabasas, CASupported the General Manager in ensuring smooth store operations and training efforts.Led the hiring process and oversaw training for various roles.Ensured core standards were met and supported PaperSource's vision.
Aug 2018 - Nov 2018
Head Of Client Operations
Oversaw Client Operations, including Client Support and Commerce.Increased coverage for customers from Monday through Friday 8am to 5pm to 7 days/15 hours a day to better support the customer base and independent contractors on the platform.Collaborated with multiple teams to enhance the client experience and streamline processes.Advocated for the client.
May 2017 - May 2018
Manager, Client Support
Aug 2016 - May 2017
Client Associate
Aug 2015 - Jul 2016
Sales Team Lead
Responsible for sales and events, including leading the sales team and providing exceptional customer service.Develop and implement strategies to increase sales and meet revenue targets for both retail and events
Apr 2014 - Aug 2015
Sales Associate
Sep 2008 - Apr 2014
Special Education Paraeducator
Worked in four classrooms with children who have special needs varying on the Autism spectrum. With the guidance of head teachers, lead a small group for Language Arts and Math for four students who were cognitively in a lower level in both areas than the other students in our elementary group.
Aug 2011 - Aug 2013
Head Counselor
Head counselor for the Kindergarten/1st grade group and in charge of arts and crafts. Responsibility for activities throughout the day, week, and worked closely with other counselors on other projects as well as working with Counselors in Training.
Jun 2007 - Aug 2010
1 education record
Brittney M. education
-
Oregon State University
FAQ
Frequently asked questions about Brittney M.
Quick answers generated from the profile data available on this page.
What company does Brittney M. work for?
Brittney M. works for ACI Learning.
What is Brittney M.'s role at ACI Learning?
Brittney M. is listed as Manager of Customer Experience at ACI Learning.
What is Brittney M.'s email address?
AeroLeads has found 2 work email signals at @laurelandwolf.com for Brittney M. at ACI Learning.
What is Brittney M.'s phone number?
AeroLeads has found 1 phone signal(s) with area code 310 for Brittney M. at ACI Learning.
Where is Brittney M. based?
Brittney M. is based in Los Angeles, California, United States while working with ACI Learning.
What companies has Brittney M. worked for?
Brittney M. has worked for Aci Learning, Marker Learning, Her Workplace, Grammarly, and Slack.
How can I contact Brittney M.?
You can use AeroLeads to view verified contact signals for Brittney M. at ACI Learning, including work email, phone, and LinkedIn data when available.
What schools did Brittney M. attend?
Brittney M. holds Bachelor Of Science (B.S.), Human Development And Family Sciences from Oregon State University.
What skills is Brittney M. known for?
Brittney M. is listed with skills including Customer Service, Training, Teaching, Microsoft Office, Microsoft Excel, Mentoring, Retail, and Early Childhood Education.
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