• Kept department records and updated documentation with latest counts.• Update the ERP system and do transactions.• Help ensure FIFO (first in first out) rotation throughout the facility;• Performed scheduled inventory counts and supply audits.• Help Inventory Control team confirm missing ingredients that are reported byproduction.

• Gathered and organized merchandise for distribution into appropriate boxes or pallets.• Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives. • Assisted in the picking and loading process as required by business needs by efficiently picking and assembling orders.• Operated handheld scanners to track merchandise throughout fulfillment process.• Informal Training of new employee.

• Supervise the unloading and loading of the truck• Participate and assist in employee's training.• Monitor performance of employees.• Ensure working environment is kept clean and organized.

• Supported customers with basic technical support for current and past software releases.• Assisted clients with general support for hardware, peripherals, network connections, and external software.• Assisted customers with various types of technical issues via email, live chat and telephone. • Escalated help desk tickets to Level 2 / Tier 2 support when outside the scope of L1/T1 technician support.• Provide exceptional customer service during all interactions.

Understanding of Core Network Products.