Frosina S. Email & Phone Number

North Macedonia

United States

- Manage Google My Business (GMB) profiles, optimizing for services and product visibility- Craft compelling copy for various platforms, ensuring brand voice consistency- Develop engaging video content and other multimedia assets for marketing campaigns- Collaborate with teams to create strategic content plans and enhance digital presence- Analyze performance metrics and adjust strategies for maximum impact across channels

- Organizing and executing engaging events to promote the associations' culture- Onboarding new members, ensuring a smooth integration into our organization- Developing and implementing people and culture initiatives to enhance member experience- Managing day-to-day P&C operations- Contributing to various team projects and organizational improvements- Automating processes and establishing efficient systems to streamline operations

[Global]‣ Strategic HR Leadership:Provide executive support, strategic planning, recruitment and staffing, employee relations, legal support, financial support, administrative functions, employee training and development, HR metrics and analytics, employee engagement, conflict resolution, workforce planning, organizational development, employee onboarding and offboarding, HR compliance and reporting, and employee data management.‣ Recruitment and Staffing:Oversee recruitment and staffing processes, ensuring alignment with organizational goals and objectives. Source candidates, conduct interviews, and facilitate employee onboarding and offboarding procedures.‣ Employee Relations and Development:Handle employee relations issues, facilitate conflict resolution, and promote employee engagement. Develop and implement training programs to foster employee growth and development within the organization.‣ Project Management, Product Ownership, and Operations Management:Assist in project management, product ownership, and operations management. This includes planning, execution, and monitoring of projects, defining product vision and managing the product backlog, as well as overseeing operational functions to ensure efficiency and effectiveness across the organization. Collaborate with cross-functional teams to achieve business objectives and streamline processes.‣ Functional, Strategic, and Operational Executive Support:Offer multifaceted executive support across functional, strategic, and operational areas. Collaborate with senior leadership to drive business performance and foster a culture of excellence throughout the organization.

[Global]‣ HR Operations:Handle employee relations, documentation, performance reviews, compensations and benefits, training, learning & development, employer branding, marketing, payroll & invoicing support, legal contract creation, HR analytics, HR process creation, and HR & TA forecasting.‣ Talent Acquisition (TA):Manage talent acquisition for both tech and non-tech roles, focusing on mid-senior level positions. Source candidates, conduct interviews, and coordinate hiring processes.‣ Executive Team Support:Provide comprehensive support to the executive team, ensuring alignment of HR and talent acquisition strategies with overall business objectives.

Skopje, Skopje Statistical Region, North Macedonia

- Updated company policies to ensure legal compliance and workplace safety - Automated HR documentation processes, including contracts, handbooks, and legal records - Developed and delivered HR training courses focused on compliance and best practices - Planned and organized HR events, workshops, and employee engagement activities

Skopje, Skopski, North Macedonia

[Fullstack Recruiter - Tech & non tech roles]‣ Recruitment Operations:Source candidates for both tech and non-tech roles, write job descriptions, maintain active communication with Hiring Managers, assist junior candidates, recruit for over 25 roles simultaneously, review applications, conduct phone interviews, and manage the company's career social media pages.‣ Candidate Experience Enhancement:Conduct HR interviews, schedule and coordinate Hiring Manager interviews, provide guidance to candidates throughout the process, strengthen Employer Branding efforts, and develop and enhance the hiring process to improve the candidate experience.‣ HR Support:Provide support to the HR team, including maintaining and updating the Careers Website on WordPress.

[Global]‣ Recruitment Operations:Schedule interviews, coordinate communication between candidates and interviewers, manage social media presence, and utilize recruitment tools like Greenhouse.‣ Candidate Engagement and Experience:Actively source and screen temporary candidates, participate in events such as job fairs and networking events, and focus on enhancing the overall candidate experience.‣ HR Administration:Fulfill temporary HR admin duties as required, ensuring seamless HR operations and support for internal processes.

Skopski, North Macedonia

‣ Sales and Onboarding: Responsible for upselling services and ensuring smooth onboarding processes for new restaurant accounts.‣ Client Management and Technical Support: Managed client communication and provided technical assistance to improve online presence.

Skopje, Skopski, North Macedonia

‣ Project Management:Led diverse projects from concept to execution, including Festivals, Corporate parties, Weddings, and Country Tours. Developed agendas, work plans, proposals, and presentations to ensure successful outcomes.‣ Operations and Marketing:Managed social media profiles, facilitated communication with Clients, Sponsors, and Vendors, provided training and administrative support, and conducted client calls. Implemented strategic marketing initiatives, leveraged social media for brand visibility, collaborated on targeted campaigns, and analyzed data for optimization.

Skopje, Skopski, North Macedonia

‣ Dance Instructor: Conducted engaging ballet and contemporary dance classes for children aged 4-10.‣ Studio Management: Managed studio operations, including administrative tasks, promotional activities, performance scheduling, and lesson plan development.