Mette Frost Email & Phone Number

Vejle, South Denmark, Denmark

First level IT support for employees at Pharma Nord worldwide.Support by Phone and via shadow tools:Operating System Linux• LibreOffice, Writer and Calc support• Thunderbird, set up and support• Jira, Project Coordinating• In-house developed program support• Basic Firefox support• Basic Printer support• IT Instructions and user guides-No hardware support• IT support:Creating IT users and adding access - in our own IT system based on Linux via NXgateway.Introduction and training for new users.First level support of our self-developed programs as well as our system programs; LibreOffice; Writer and Calc + Firefox and Thunderbird.Support and coordinator for an in-house developed program for a CMR database, with daliy contact to all our 24 offices around the world, as well as debugging and also coordinating further development of this CMR database.• IT Instructions and user guides:Creation of instructions and guides for users as well as maintenance of these for internal use, used for training new employees and as a supplement to support.• HR and Administration: Entering employee information in our own the developed HR system and other registrations regarding our employees.+ Approach to my tasks: Structured, optimizing and well executed.Personal characteristics: Pattern recognition, quick to learn new tasks and also detail-oriented.Pattern recognition, this characteristic is good when I have to debug and also when I'm optimizing tasks.Detail-oriented, this characteristic also helps me to understand the big picture.Company language, English.

Kolding, South Denmark, Denmark

Office assistant at Adsbøll Enterprise A/S, Adsbøll Service A/S, Adsbøll Renovering A/S• Answering the phone and customer service and misc. receptionist functions.• Administrative tasks in navision, creditor/debtor• Handling of service agreements.• Case and work card creation and time registration.• Experience with insurance cases via ScalePoint and In4mo• Purchase of office supplies, mobile phones and tablets, etc.• Support on IT, telephones, tablets; IOS and Android.• Experience in registration, distribution and archiving of creditor invoices.• Invoice scanning systems and document management.• Invoicing (private and insurance cases)• Ad hoc tasksApproach to my tasks: Structured, optimized and completed.Reference; Lars T. Søgaard, finance manager, tel. +45 2428 2738

Nørre Aaby, South Denmark, Denmark

Office Marketing and Customer Service employee at Fyns Flagstang Industri A/S in Nørre Aaby• Customer service per telephone.• Sales and order processing• Contact and coordination with the company's on-site installers.• Preparation of offers and follow-up.• Administrative tasks in C5, including creation of new items and invoicing• Misc. Marketing tasks, website, ads, commercials and brochure.• Create and maintain user manuals and assembly instructions.• Ad hoc tasks.

Kolding, South Denmark, Denmark

• Sales and Customer Service employee at Monarch Restaurant near Kolding

Odense, South Denmark, Denmark

CAD-assistent hos OUH Odense Universitetshospital, Ejendomsforvaltningen i Odense• Vedligeholdelse af tegningsmaterialer over OUH’s bygninger.• Håndtering af dokument- og areal database.• Udarbejdelse af tegningsmaterialer og byggesagsbehandling.• Kontakt med håndværkere, kunder m.v.

Brørup, Denmark

Technical Designer student at Expan A/S, Tegnestuen in Brørup• Preparation of 3D production drawings for raw house elements.• Preparation of drawing documentation within raw house construction.• Case processing of construction cases regarding new construction, extension and renovation.

Teknisk Designer Elev, Hovedforløb, Byggerig Og Anlæg

Uddannelsen til teknisk designer giver en grundlæggende viden om de opgaver, der skal løses, når man planlægger at bygge eller producere.

Teknisk Designer Elev, Grundforløb

Handelsskolens Grunduddannelse, Hg1 - Iværksætter

HG1 er det første år på HG. Her er der grundfag i dansk, engelsk, erhvervsøkonomi, salg & service, it og samfundsfag. Valgfag - Iværksætter

10. Kl. Afgangseksamen, Folkeskole