Francisco Rivera

Francisco Rivera Email and Phone Number

Strategic Leader with a Customer Success - Driven Mindset and a Proven Record of Success managing Cross-Functional initiatives. @ Cisco
san jose, california, united states
Francisco Rivera's Location
Mexico City, Mexico, Mexico
Francisco Rivera's Contact Details

Francisco Rivera work email

Francisco Rivera personal email

About Francisco Rivera

Accomplished leader, adept at driving autonomous initiatives with a track record ofsuccess across various Information Technology roles and industries. Known forsteering teams under pressure with persistence, while maintaining a balanced businessperspective. Proven ability to foster collaboration across diverse functional areas toachieve strategic business objectives. Skilled in cultivating strong relationships foundedon mutual trust and respect, coupled with an innovative approach to overcomingchallenges. Fluent in English, extensively utilised in cross-border partnerships spanningAmerica, Europe, and Asia

Francisco Rivera's Current Company Details
Cisco

Cisco

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Strategic Leader with a Customer Success - Driven Mindset and a Proven Record of Success managing Cross-Functional initiatives.
san jose, california, united states
Website:
cisco.com
Employees:
91694
Francisco Rivera Work Experience Details
  • Cisco
    Service Delivery Manager
    Cisco Jan 2023 - Present
    México, México
    • Manage a multi-year services portfolio (+$63.0M us), across Mexico and CentralAmerica• Partner with executive stakeholders (internal & external), to define strategic business outcomes and KPIs/OKRs to measure services delivered value • Ensure high customer satisfaction levels with received services, while facilitating the resolution of any dissatisfaction or issues related to products and services.• Coordinate transformational efforts to increase implementation and adoption of ML/AI technology • Enable two-digit growth of Professional Services portfolio.
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Francisco Rivera Skills

Estrategia Ti Information Technology It Infrastructure Management Service Desk Management It Project Leadership Liderazgo De Equipos Multidisciplinarios It Strategy Project Management It Operations Management Computer Hardware Cloud Computing Cross Functional Team Leadership Enterprise It Infrastructure Itil V3 Foundations Certified It Contract Negotiation Itil Process Implementation It Sourcing Server Support It Project Lifecycle It Project Implementation Mobility Strategy Virtual Desktop Infrastructure Cisco Technologies Application Support Services Vdi Application Virtualization Action Oriented As400 System As400 Administration Html Sap Erp Sap Bw Agile Methodolgy Building Organizational Capability Situational Leadership Solution Architecture Sarbanes Oxley Multicultural Team Management Mobile Workforce Management Software Development Life Cycle Team Building Vmware Infrastructure .net

Frequently Asked Questions about Francisco Rivera

What company does Francisco Rivera work for?

Francisco Rivera works for Cisco

What is Francisco Rivera's role at the current company?

Francisco Rivera's current role is Strategic Leader with a Customer Success - Driven Mindset and a Proven Record of Success managing Cross-Functional initiatives..

What is Francisco Rivera's email address?

Francisco Rivera's email address is ar****@****ail.com

What skills is Francisco Rivera known for?

Francisco Rivera has skills like Estrategia Ti, Information Technology, It Infrastructure Management, Service Desk Management, It Project Leadership, Liderazgo De Equipos Multidisciplinarios, It Strategy, Project Management, It Operations Management, Computer Hardware, Cloud Computing, Cross Functional Team Leadership.

Who are Francisco Rivera's colleagues?

Francisco Rivera's colleagues are Zeki Sun, Miss Anjuma Begum Anjuma Begum, Nasser Rakhshani, Jack Ahmed, William X, Jeffrey Kongs, Rakesh Badrinarayanan.

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