Assistant General Manager
Rupayan Group
Dhaka, Bangladesh
Works closely with the GM in all aspects of management including administrative and financial duties.• Assumes responsibility for supervising staff and managing the property in the GM’s absence.• Works closely with the GM in developing an integral team that effectively sells the quality and professionalism of the owner’s brand.• Familiarizes one’s self with all aspects of maintenance.• Understands and assists with all financial and operational reporting requirements.• Responsible for the collection of all rent/fee payments from both current and previous residents.• Makes daily community deposits in regard to rent collections and any other miscellaneous income.• Processes all community invoices. Assists in monitoring and recording paid invoices into various administrative logbooks.• Distributes non-payment notices to all delinquent residents and completes follow-up activity in regards to non-payment of rent or eviction proceedings.• Maintains a general working knowledge of state laws in regard to collection of delinquent accounts.• Prepare preliminary account reviews for those residents on notice.• Warmly greet prospective residents, qualify, determine needs and preferences, professionally present community and specific apartments while providing features and benefits.• Answer incoming phone calls and handle accordingly• Correctly complete all lease applications, assist with application verification, and notify prospective resident of results.• Organize and file all applicable reports, leases and paperwork.• Inputs daily all resident information in relation to walk-in traffic, move-ins, move-outs, apartment conditions, etc. Maintains all current and previous resident files.• Assists the GM in ensuring that all leases and addenda are completed accurately in regards to addresses, names, rates, etc.