Frumsa Ibrahim Email & Phone Number

Victoria, British Columbia, Canada

Victoria, British Columbia, Canada

• Managed maintained and improved on all aspects of the delivery of quality security services to an existing client base while nurturing new potential leads into valued long-term customers
• Resolved account issues in a timely manner and applied discipline when required
• Investigated activities which involved client’s safety, employee and customer security
• Provided and executed contract site implementation plans including staff training and generating new post orders.
• Conducted risk assessments for specific sites and identified areas that needed attention
• Assisted with the scheduling and recruitment of employees

Burnaby, British Columbia, Canada

• Maintained adequate staffing levels to serve residential and small business accounts
• Provided support and promoted teamwork between Sales, Installation, Administration, and Service teams, as well as other teams within the organization.
• Monitored results regularly and ensured all financial and operational targets are met.
• Provided training, coaching, and counselling to employees
• Managed day to day activities of field operations
• Gained experience with different types of equipment such as Honeywell, 2gig, DSC and Qolsys

Vancouver, Canada Area

• Managed maintained and improved on all aspects of the delivery of quality security services to an existing client base while nurturing new potential leads into valued long-term customers
• Resolved account issues in a timely manner and applied discipline when required
• Investigated activities which involved client’s safety, employee and customer security
• Provided and executed contract site implementation plans including staff training and generating new post orders.
• Conducted risk assessments for specific sites and identified areas that needed attention
• Assisted with the scheduling and recruitment of employees

Vancouver, Canada Area

• Ensures security officers comply with all policies and procedures
• Conducts specific site related training for officers at their assigned job location
• Counselled officers on issues such as appearance, poor attendance, and job performance
• Performed other administrative or security professional-level work on an as-needed basis

Vancouver, Canada Area

• Received work orders and dispatched them to personnel.
• Maintained continuous communication with employees to assist with any problems
• Documented records for dispatches including equipment used and charges incurred
• Gained experience with File Maker, WinTeam, TrackTik and Avigilon

Vancouver, Canada Area

• Dispatched alarms to the appropriate mobile unit for fastest response time
• Patrolled industrial and commercial premises to prevent and detect signs of intrusion
• Wrote reports of daily activities and irregularities,
• Managed a team of five drivers and provided guidance when required

Fort Mcmurray, Alberta, Canada

Business Administration And Management, General

Education record