Robert Frye's Location
Jacksonville, Florida, United States, United States
About Robert Frye
From the depths of the ocean aboard nuclear submarines to the dynamic floors of casinooperations, my career has been anything but conventional. A US Naval Academy graduate witha BS in Marine Engineering, I've navigated through 15 years of military precision, nuclear powerengineering, and decades of technology leadership in the private sector. My journey has craftedme into a consultant with a unique blend of operational excellence, technological innovation,and strategic vision.Currently steering the helm of CCAST LLC as Owner and CEO, I've specialized in compliancesoftware development and support, translating complex operational needs into streamlined,efficient technology solutions. My tenure in the casino and hospitality industries, particularly withNorwegian Cruise Line and Aristocrat Technologies, has honed my expertise in casino systemsmanagement, project management, and automation systems design. I've led the charge indeveloping and supporting web-based database applications that elevate business intelligence,enhance customer satisfaction, and drive revenue growth.My technical toolkit is vast, ranging from advanced data management and network architectureto the intricacies of MS SQL Server and Oracle databases. My prowess in web-basedapplication development is matched by my deep understanding of data warehousing, ensuringthat every project I touch is underpinned by robust, scalable technology foundations.I pride myself on my ability to analyze multi-sourced, disparate data sets to unearth actionableinsights, crafting marketing strategies that bolster customer loyalty and outreach. My projectmanagement acumen, underlined by a knack for operational continuance and automation, hasconsistently delivered cost savings, efficiency improvements, and profitability enhancements.I'm on the lookout for new opportunities to bring my blend of military discipline, technologicalacumen, and casino operations expertise to your organization, driving transformational changeand strategic growth. Let's connect and discuss how we can collaborate to achieve operationalexcellence and technological innovation in your business
Robert Frye's Current Company Details
Casino Compliance Automation Systems Technologies (Ccast)
Web Based Database Reporting Design and Support Project Manager
Jacksonville, FL, US
Robert Frye Work Experience Details
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Web Based Database Reporting Design And Support Project ManagerCasino Compliance Automation Systems Technologies (Ccast)Jacksonville, Fl, Us
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Web Based Database Reporting Design & Support Project ManagerCasino Compliance Automation Systems Technologies (Ccast) Jul 2009 - PresentUnited StatesAt CCAST, I leverage my expertise in web-based solutions andstrategic partnerships to significantly enhance operational efficiencies, data accessibility, anddecision-making capabilities for multiple high-profile gaming organizations. My leadership intechnology innovation and commitment to solving complex challenges have resulted insubstantial strategic contributions to the industry.● Strategic Web-Based Solutions: Spearheaded the creation and support of pioneeringweb-based business intelligence systems for a multitude of industry types, enhancing operationalefficiency and data-driven decision-making.● Innovative Collaboration: Partnered effectively with critical external organizations,implementing systems that improved coherence and strategic insights into production andmarketing operations across multiple sites.● Data Consolidation Leadership: Developed a groundbreaking data consolidationsystems that merged data from multiple campuses into a singular reporting application,significantly boosting management's ability to track real-time production, sales, and customer trends.● Cross-Functional Team Building: Led a multi-disciplinary team in the support anddevelopment of a comprehensive player tracking system for a cruise line, spanning 12ships and a central head office data warehouse.● VIP Management System Creation: Designed and maintained a robust 13 millionrecord database for managing VIP gaming certificates for a major cruise line, ensuringcontinuous service and partner satisfaction even during the COVID crisis.● Visionary Problem-Solving: Demonstrated exceptional strategic thinking in solvingcomplex data management challenges, ensuring seamless integration and accessibilityof critical business intelligence.
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Electrical EngineerNorwegian Cruise Line Apr 2014 - Sep 2015Honolulu, HiAs an Electrical Engineer on a 3,000-passenger cruise ship operating around the Hawaiianislands, I was entrusted to maintain and enhance the ship’s electrical systems, ensuring safetyand operational excellence for all onboard.● System Maintenance & Enhancement: Diligently maintained and upgraded electricalsystems, guaranteeing operational efficiency and safety for passengers and crew.● Technical Expertise: Applied deep electrical engineering knowledge to troubleshootand resolve complex issues, minimizing downtime and enhancing guest experiences.● Safety Compliance: Ensured all electrical systems and procedures met rigorous safetystandards, contributing to an impeccable safety record. -
Casino Systems Project ManagerNorwegian Cruise Line May 2011 - Feb 2014Miami, Florida, United StatesAt Norwegian Cruise Lines, I led transformative projects and initiatives that significantlyenhanced casino operations and guest satisfaction across 13 cruise ships. I played a primaryrole in managing and maintaining casino data management systems, driving improvedcommunication of business intelligence, and ultimately increasing revenue.● Innovative Data Solutions: Launched and managed several key data mining andreporting projects while utilizing web-based technologies and large database systemsover satellite-based marine communications to enhance operational intelligence● Strategic IT Liaison: Acted as the primary link between Casino Operations and ITBusiness Intelligence teams, spearheading data warehousing upgrades andmethodologies to optimize data utility and accessibility.Marketing to refine patron outreach strategies, significantly improving engagement withvaluable casino guests.● Advanced Patron Tracking: Utilized contemporary casino management suites, Oasisand Synkros, to identify and monitor high-value cruise casino patrons.● Cross-Functional Leadership: Provided critical expertise in the implementation ofmajor CRM solutions like Salesforce.com, SAP, and Quickbase to enhanceorganizational sales.● One Card' System Implementation: Led the project for the Konami "One Card" systemacross 24 ships, enabling seamless credit transactions for guests on casino floors, whichmarked a significant advancement in guest service.● Accounting System Transformation: Successfully transitioned the accountingdepartment from a cash-based to a comprehensive, auditable reporting system,enhancing financial transparency and management.● Award-Winning Leadership: My innovative approach and successful program designfor the Breakaway and Getaway ships served as a template for 22 additional ships,earning me NCL’s "Employee of the Year" and "Innovator of the Year" awards in 2013.
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Web Based Project Management Design & SupportSelf Employed Jan 2007 - Jan 2010In this role, I was instrumental in developing and supporting a web-based collaboration platformtailored for enhancing project management capabilities. This initiative was crucial for providingactionable insights to executive decision-makers and facilitating remote project management.● Innovative Solution Development: Engineered and maintained a web-basedcollaboration software, streamlining the flow of project management data to executiveteams.● Global Collaboration: Fostered international collaboration, working with over 100colleagues across the U.S. and abroad to support web-based applications for remoteproject management.● Cost-Saving Software Development: Played a key role in the development of asoftware system that reduced expected development and maintenance expenses by$1.8M. -
Web Based Project Management Design & SupportAristocrat Technologies, Inc May 2006 - Jun 2007Las Vegas, Nevada, United StatesAs a Project Manager, I managed the installation and upgrade of the OASIS Software Systemacross various casino operations both domestically and internationally. My role requiredcomprehensive project oversight, from initial planning to execution, within diverse and complexsystem environments.● Cross-Functional Team Leadership: Led cross-functional teams of 6 to 10 members inexecuting software installation projects, ensuring seamless integration and systemfunctionality.● Training and Development: Conducted extensive training for new team members,enhancing team capabilities and project outcomes.● Customer Relationship Management: Managed customer relationships, providingcontinuous support and fostering trust through effective communication and problemresolution.● Strategic Resource Scheduling: Utilized strategic resource scheduling to maintainproject timelines and budget constraints, with project budgets reaching up to $3.2M
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Director Of ItBlack Bart Casino Jan 2005 - Jan 2006Willits, California, United StatesAs the IT Director at Black Bart Casino, a thriving 5000 sq. ft. casino owned by the SherwoodValley Rancheria Indians, I led the IT department through significant technologicaltransformations aimed at increasing revenues and enhancing customer loyalty. My role involvedhands-on management of the IT operations, developing, testing, and implementing crucialsoftware systems.● Comprehensive System Upgrade: Spearheaded modernization of the Casino ITsystem infrastructure, including SQL server clusters, MS Access mini-applications, andAristocrat OASIS online gaming accounting system applications● Budget Management: Effectively managed a substantial budget, allocating $500K forexpansion and upgrades and $1.3M for software procurement, optimizing investment intechnology to drive operational efficiency.● Revenue Growth: Doubled the casino's revenue over three years following theupgrades in technology, enhancing casino performance and customer satisfaction● Standard Operating Procedures: Developed comprehensive gaming operations SOPs,ensuring compliance and certification by the Bureau of Indian Affairs● Leadership and Training: Directed the training, procurement, budgeting, and operationof the gaming floor network, enhancing the skill set of the IT team and ensuringseamless technology integration into casino operations. -
Ceo, President, It ConsultantBrothers Computer Solutions Nov 1996 - May 2005Fernandina Beach, Florida, United StatesAt Brothers Computer Solutions, I led the transformation of a modest PC repair shop into aleading IT support powerhouse, catering to the comprehensive needs of 30 businesses and2,600 residential customers across Northeast Florida. Besides, I provided executive ITmanagement services and CTO functions for a diverse clientele, including entities from theinsurance, medical research, transportation, hospitality, legal, and retail sectors.● Strategic IT Leadership: Successfully steered the company to become the principal ITsupport provider in the region, offering bespoke solutions to small and medium-sizedbusinesses.● Comprehensive IT Solutions: Oversaw the design and support of tailored businessapplications and databases aimed at enhancing operational training, efficiency, andcost-effectiveness.● Advanced Software Development: Engineered and maintained software platforms forcritical business functions such as inventory management, purchasing, marketing, andpayroll, significantly improving clients' operational capabilities.● Technology Modernization: Integrated modern technologies while establishing webpresences for businesses, facilitating the transition to paperless offices, and optimizingworkflow efficiencies.● Financial and Operational Management: Directed budgeting and procurementprocesses, ensuring optimal resource allocation and financial health for both BrothersComputer Solutions and its clientele.
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Technical Director Of It Systems For Submarine Group OperationsUs Navy Jan 1995 - Oct 1999Kings Bay, Georgia, United StatesIn this capacity, I provided extensive IT leadership across nuclear-powered submarines,managing a team dedicated to maintaining and enhancing information management software,hardware, and security protocols.● IT System Excellence: Developed and supported essential technical data gatheringsoftware, optimizing the management of operational submarine equipment used at sea.● Team Leadership and Training: Trained and led a sizable team of techniciansresponsible for the technical support of 13 fleet ballistic submarines, ensuring high levelsof readiness and operational excellence.● System Migrations and Upgrades: Successfully executed numerous IT systemmigrations and upgrades, enhancing system reliability and security.● Operational Management: Oversaw the management and operation of naval powerplants and missile launching systems, demonstrating exceptional technical andleadership skills in high-stakes environments.● Budget Management: Managed annual technical operations budgets of $1.4M, ensuringefficient and effective allocation of resources. -
Military Officer, Nuclear Engineer & Power Plant Manager, Maintenance Organization Project ManagerUs Navy May 1991 - Oct 1997Kings Bay, Georgia, United StatesAs the PMT Officer In Charge in Kingsbay, GA, I spearheaded critical projects under theSUBSAFE program for Squadron Twenty, which comprises ten nuclear-powered ballisticsubmarines. Additionally, I ensured the safety and operational integrity of submarine systemsdeemed essential for submarine safety (SUBSAFE).● Critical System Overhaul: Led the comprehensive redesign and overhaul of the 3 MainDrain Pumps on each submarine, addressing a significant material design flaw. Thisinitiative, valued at approximately $1.3 Million per pump, was completed at about 1/4ththe cost of new pumps, preventing potential catastrophic failures and ensuring no loss oflife.● Program Leadership:Directed a vital program that rectified crucial pump design issues,enhancing submarine safety and operational readiness at significantly reduced costs.
Robert Frye Education Details
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Naval Architecture And Marine Engineering
Frequently Asked Questions about Robert Frye
What company does Robert Frye work for?
Robert Frye works for Casino Compliance Automation Systems Technologies (Ccast)
What is Robert Frye's role at the current company?
Robert Frye's current role is Web Based Database Reporting Design and Support Project Manager.
What schools did Robert Frye attend?
Robert Frye attended United States Naval Academy.
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