Nick Fry Email & Phone Number

Kansas City, MO, US

Cleveland, OH, US

• Drove cost-saving initiatives, reducing recurring software/technology spend by nearly 7-figures over 3 years through strategic consolidation of application scope and nationalizing process operations.
• Implemented and scaled AI-driven automation, streamlining associate workflows and achieving a productivity savings of 1500 FTE hours.
• Led the development of a comprehensive Business Continuity and Disaster Recovery playbook, ensuring operational resilience across national practices through proactive, cross-functional collaboration.
• Championed the creation and implementation of an enterprise-wide SDLC framework, improving project delivery and ensuring consistent quality across all software releases through clear documentation, controls, and.
• Optimized internal legal engagement controls, creating scalable SharePoint Knowledge Bases, streamlining document workflows, and enhancing external data sharing through cross-departmental collaboration.
• Spearheaded the integration of technologies and operational frameworks across 10+ acquisitions, reducing integration timelines from ≥9 months to 30 days by leveraging automation and data normalization best practices.

Kansas City, Missouri, US

• Re-onboarded to Cerner, promoted to Application Architect during outsourcing of Truman Medical Center’s Information Technology department to Cerner in 2015.
• Led full-scale beta development, configuration, and implementation of first-to-market behavioral health EMR.
• Co-led the successful configuration and deployment of a Revenue Cycle system across two acute care hospitals (600 beds), a standalone surgery center, and over 40 outpatient clinics, ensuring parallel uptime and.
• Optimized pharmacy data operations, reducing total medication discrepancies by over 80% through the development of a custom conflict-checking solution, significantly improving patient safety and care quality
• Reduced surgery supply redundancies by 30% by integrating historically segregated systems and enhancing operational control procedures.
• Oversaw the comprehensive development and scaling of all production/non-production domain strategies and SVPP code lines, including integration testing/validation to ensure code quality and compliance.

Kansas City, Missouri, US

Kansas City, Missouri, US

Kansas City, MO, US

• Directed the integration and support of multiple EMR applications across diverse care settings, including Outpatient, Acute, Long-Term Care (LTC), and Behavioral Health, ensuring seamless operations and.
• Achieved a 38% reduction in scheduling errors system-wide by implementing external system integrations and advanced conflict-checking protocols, significantly improving operational efficiency.
• Collaborated with clinical leaders, C-Suite executives, and IT personnel to drive strategic decision-making on design and implementation clinical technologies to align with regulatory best practices and promote.
• Successfully co-developed and piloted Health Maintenance and Social Determinants of Health functionalities for over 30 outpatient care venues, enhancing patient engagement and care coordination while addressing.
• Oversaw project management for all EMR “uplift”, including domain strategy, analytics reporting, integration testing, and comprehensive end-user training, ensuring successful adoption and utilization across the.

Kansas City, Missouri, US

• Served as the principal analyst on the “First Response” team, leading issue resolution, debugging, and software configurations for Cerner ITWorx clients across the U.S. and the Middle East, ensuring timely support and.
• Achieved top remediation metrics across the entire Cerner Application Managed Services division with a >90% First Contact Resolution (FCR) rate, demonstrating exceptional problem-solving abilities and a commitment to.
• Championed the redesign of division-wide queue assignment processes, reducing turnaround time for critical incidents by 30% and ensuring adherence to SLA requirements, significantly strengthening operational efficiency.
• Developed solution-specific coaching materials and quick-resolution guides, streamlining new associate onboarding procedures and reducing “ramp-up” time by nearly 100 FTE hours.

Kansas City, KS, US

• Coordinated comprehensive preventative care and wellness program offerings for contracted occupational wellness clients, including five full-service occupational health care venues, ensuring high-quality service.
• Oversaw all aspects of recruiting, orientation, and management for WINS employees in the Kansas City metro area, fostering a skilled and motivated workforce.
• Managed client relations and site/event staffing, providing marketing support, creating promotional materials, designing websites, developing program components, and conducting client reporting analysis to enhance.

De Pere, WI, US

I assisted all professors in the Business/Communications discipline at St. Norbert College. The discipline itself was comprised of two fully-tenured professors, and two assistant professors. My duties included test proctoring, test grading, test writing, text/copy editing and research, as well as other administrative tasks.