Fernando Solis Email & Phone Number

Guadalajara, Jal., Mx

Guadalajara, Jalisco, Mexico

Freelance content creator for anything visual related from my own studio, from product photography to video ads.

Guadalajara, Jalisco, Mexico

Guadalajara, Mexico Metropolitan Area

Guadalajara, Mexico Metropolitan Area

As an Advanced Technical Support Agent, my job was troubleshooting both car and home radios. Due to my great communication skills and excellent understanding of technology, I was appointed as Floor Support most of my shifts. In addition to that, my supervisor asked me to coach all new hires from our line of business.

Mérida, Yucatán, Mexico

As my manager’s right hand I had to:- maintain a healthy work environment,- discern which approach was best for each barista whenproviding feedback on opportunity areas,- assign daily tasks taking in mind individual strengths as toefficient the operation,- solve in-store problems for staffing, stocking and service in real time,- plan shifts to meet daily, weekly and monthly store goals for surveys, sales, KPIs, etc.

Mérida, Yucatán, Mexico

This dimension meant that I had to ensure quality control stipulations were being followed as well as train new hires so that they could comprehend and apply different sales strategies to achieve store metrics.

Mérida, Yucatán, Mexico

My job was mainly focused on connecting with customers, building brand experience and loyalty, understanding and applying company protocols for each scenario, meeting sales goals and keeping a clear communication channel with both my manager and supervisor.