• Lead HR team of 7 in full scope of human resource functions for 500 staff at national non‐profit organization• Reduce turnover from 42% to 31% within 1 year; increase retention of newly hired employees by 10%• Simplify candidate/new employee experience by implementing electronic filing within HRIS• Build equitable and market-comparative compensation structure through analysis of multiple salary surveys• Evaluate and implement new background check provider to standardize practices across organization• Oversee insurance broker evaluation and negotiation decreasing employee cost share by 12% to align with national benchmarks• Collaborate with employment attorney on employment law/EEOC claims/investigations; Develop and implement SAFY’s first Employee Handbook• Evolve HR as a key driver of continuous improvement through identifying key trends, implementing best practices and analyzing and reporting key metrics including time to fill, turnover, cost-per-hire

• Full HR Management for Major League Soccer business operations• Single HR support for 100 full‐time employees, 150 part‐time/seasonal employees and 80 interns• Coached, advised and supported individual staff during highly publicized team move announcement• Directed onboarding process to ensure positive and comprehensive experience for new employees• Advised and consulted with leadership and managers on organizational policies, recruitment, employee relations issues and compensation decisions• Ran Sales Training Forum along with Sales Department representatives• Established and maintained relationships with relevant university and industry contacts to build pipeline

• Led HR function and was responsible for administration, coordination and evaluation of all HR service areas• Directly supported 300 employees; managed HR team of 3 in all aspects of HR• Evaluation and selection of RFP for new benefit carriers resulting in 16% overall savings• Implemented new vendors for unemployment and 401(k) administration building efficiency and accuracy• Recommended, developed and evaluated employee training; Oversaw HRIS entry; conducted routine audits and ad hoc reporting to ensure accurate entry• Developed and implemented HR policies and procedures including employee handbook; Coached management on employee relations issues

• Business partner supporting 900 employees and managed 3 staff members in all aspects of HR• Effectively centralized HR Administration (including data entry, recruitment, FMLA administration, employee relations, compensation, etc.) from 15 separate LLCs to 1 corporate shared service function• Led project team to develop and deploy new performance management tool• Created and presented FMLA training for managers and supervisors• Project Manager for 2 on‐time and under budget HRIS upgrades• Maintained <30 day time-to-fill for over 5 years• Partnered with department leadership providing change management in company‐wide centralization efforts• Partnered with HR Director to design, evaluate and execute RFP for new benefit vendors resulting in 47% savings

• Intermediate Customer Service Support for over 18,000 clients at major HR/payroll outsourcing company • Maintained quality customer service by adhering to group goals for productivity and developing new resolutions for repetitive client problems• Aligned HRIS application knowledge and prior HR experience to provide solutions to meet client needs• Researched client issues to determine best solution, ensuring consistent and efficient approach using ADP's Call Strategy• Provided thorough, comprehensive, timely and professional documentation of all client interactions