Farhan Shah

Farhan Shah Email and Phone Number

Head of Customer Success Middle East and Africa @ DiliTrust
Dubai, AE
Farhan Shah's Location
Dubai, Dubai, United Arab Emirates, United Arab Emirates
Farhan Shah's Contact Details
About Farhan Shah

An experienced Senior Project Leader with a demonstrated history of delivering successful consulting services to enterprise-level clients. Recognized as a business contributor and industry expert, skilled in solutioning, pre-sales activities, and program management (PMP certified). With over 19 years of experience ranging from software development, consulting and Program Management. In his current role Farhan leads cross-functional teams to deliver high impact technology solutions for legal and tax professionals including building custom integrations with ERP's and CRM's such as SAP, Oracle and Microsoft. He is also key contributor during the pre sales stage as he collaborates with the sales teams when responding to RFP's, attends client pitches and is responsible for all project related commercials including building and presenting SOW’s.Along with advanced problem solving skills and an analytical mindset, Farhan is an excellent communicator and has an enthusiasm for fostering strong relationships with clients and colleagues. He has the ability to work both independently and collaborate with colleagues to deliver positive outcomes.#legaltechnology | #taxtechnology | #Digitaltransformation

Farhan Shah's Current Company Details
DiliTrust

Dilitrust

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Head of Customer Success Middle East and Africa
Dubai, AE
Website:
dilitrust.com
Employees:
302
Farhan Shah Work Experience Details
  • Dilitrust
    Head Of Customer Success Middle East And Africa
    Dilitrust
    Dubai, Ae
  • Dilitrust
    Head Of Customer Success Middle East & Africa
    Dilitrust May 2024 - Present
    Dubai, United Arab Emirates
  • Thomson Reuters
    Senior Project Delivery Lead
    Thomson Reuters Jan 2016 - May 2024
    Dubai, Uae
    Lead cross-functional teams to deliver large scale technology programs whilst continuing to identify potential up-sell/cross-sell value-added services. Successfully delivered large scale technology projects across MEA, SEA and APAC and standardized the implementation approach for each region which resulted in delivery efficiency of 12% and increased delivery margins by 6%.
  • Thomson Reuters
    Business Consultant
    Thomson Reuters Feb 2014 - Jan 2016
    London, United Kingdom
    Delivered consulting services to enterprise-level clients while leading cross-functional teams to deliver business solutions
  • Thomson Reuters Elite
    Head Of Support Services
    Thomson Reuters Elite Aug 2010 - Feb 2014
    London Uk
    Managed the EMEA support desk for enterprise-level clients, ensuring all SLAs are adhered to.
  • Infor
    Senior Technical Consultant
    Infor 2006 - 2010
    United Kingdom
  • Oracle
    Technical Support
    Oracle Sep 2004 - Sep 2006
    United Kingdom

Farhan Shah Skills

Crm Crm Software Business Analysis Requirements Analysis Enterprise Software Project Management Sharepoint Solution Architecture Microsoft Sql Server Itil It Service Management Consulting Web Applications Applications Support Professional Services Technical Support Integration Erp/crm System Administration Microsoft Dynamics Software Project Management Technical Services Itil V3 Foundations Certified It Strategy Management Pre Sales Business Intelligence Customer Relationship Management

Frequently Asked Questions about Farhan Shah

What company does Farhan Shah work for?

Farhan Shah works for Dilitrust

What is Farhan Shah's role at the current company?

Farhan Shah's current role is Head of Customer Success Middle East and Africa.

What is Farhan Shah's email address?

Farhan Shah's email address is fa****@****ail.com

What skills is Farhan Shah known for?

Farhan Shah has skills like Crm, Crm Software, Business Analysis, Requirements Analysis, Enterprise Software, Project Management, Sharepoint, Solution Architecture, Microsoft Sql Server, Itil, It Service Management, Consulting.

Who are Farhan Shah's colleagues?

Farhan Shah's colleagues are Marlène Mazuyer, Reiko Yoshikawa, Anthony Bonamy, Jérôme Bechet, Victor Prokhorov, Grégoire Waterloos, Yassia Haddioui.

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