Lena T Email & Phone Number

Canada

Toronto, Canada

• Oversee daily operation of the practice
• Responsible for all administrative and clerical tasks of the dental office including implementation of administrative changes to expedite the running of the front desk more smoothly
• Organize, maintain and handle 700-900 patient chart filing system in compliance with privacy and security regulations for confidentiality
• Process and collect copayments, verify insurance benefits and assist patients in understanding their dental benefits, process dental claims and track them for payments from insurance
• Review and manage accounts receivable and payable, order and maintain office supplies
• Present and review patients’ treatment plan in detail and set up financial arrangements with patients

Richmond Hill, ON

• Worked with Talent Acquisition Team to support all recruiting and hiring needs
• Sourced candidates on career websites such as Monster.ca and Workopolis.com and on social media platform such as LinkedIn
• Screened applicant resumes and make initial contact with candidates
• Represented the company at a Career Fair at Seneca @ York campus
• Attended interview process of screening potential candidates
• Researched on career/job fairs for Vancouver team

Graduate Certificate, Human Resources Management

• Negotiated in a mock negotiation between “Management” and “Union” in good faith resulting in renewal of the collective agreement •.

Bachelor Of Arts (Ba)

Diploma In Personal Secretary