Fatima Tarbhai Email & Phone Number

Toronto, Ontario, Canada

Oversight and accountability of new corporate business ($1M+) implementation projects ensuring all operational requirements are met. Ownership and innovation of the end-to-end implementation process using project management and company best practices to serve and support facing internal and external clients. Successfully manage project changes, risks.

Toronto, Ontario, Canada

Adjudicate new claims to determine eligibility for Short Term and Long Term Disability benefits using contractual, medical, functional, and vocational analysis. Effectively communicate decisions to claimants and employers and respond to and address inquiries from claimants, employers, physicians, lawyers, and internal partners in a timely manner. Develop.

Toronto

Responsible for the analysis and adjudication of Short Term Disability claims, taking into account contractual medical and investigative information in an effort to make sound and timely disability determinations. Using a multidisciplinary approach to provide technical direction on claims practices and procedures to internal and external parties..

Kitchener, Canada Area

Communicated with clients over-the-phone to complete medical interviews for life and health insurance and long term care insurance applications. Monitored, managed and followed-up with cases in order to maintain Manulife service agreement standards. Handled specialized applications for large amount, staff and/or complex cases. Collaborated across teams to.

Ottawa, Ontario

Worked with patients suffering brain injury from trauma, stroke, chromosomal abnormalities, ischemia, Alzheimer's and infectious diseases. Carrying out cognitive, physical and aquatic rehabilitation exercises with patients.Tracking and monitoring patient's improvement and creating individualized plans to ensure ongoing progress.

Markham, Ontario

Negotiated, mediated, made decisions on case by case basis with major stakeholders. Designed, implemented and maintained an online training program for new employees. Presented the training program to the Executive Management team for approval. Established and maintained a 2 way communication model with stakeholders to resolve disputes locally and.