Fatima Keith Francisco Email & Phone Number

Los Angeles, California, United States

Provide customer support through various tools, including Gorgias, Asana, and Community, as well as social moderation on Instagram. Create and maintain macros to ensure consistent and efficient responses. Handle inquiries, resolve issues, and deliver product information, ensuring customer satisfaction while efficiently managing multiple tasks. By leveraging strong communication and organizational skills, I maintain a high standard of service across both email and social media platforms.

New York, New York, United States

Dedicated to delivering compassionate, helpful, and prompt responses to clients over the phone. My responsibilities include handling emergency calls, collaborating with cross-functional teams to resolve customer issues, logging calls for record-keeping, monitoring voicemails, and making outbound or follow-up calls as needed.

Quezon City, National Capital Region, Philippines

Quezon City, National Capital Region, Philippines

Answering general inquiries about the service, billing questions, helping customers process their payments, and troubleshoot their devices and accounts.

Quezon City, National Capital Region, Philippines

Sourcing and screening applicants, conducting interview and job offers, facilitating new-hire orientations, admin tasks, etc.

Quezon City, National Capital Region, Philippines

Answering general inquiries about the service, billing questions, helping customers process their payments, and troubleshoot their devices and accounts.

Quezon City, National Capital Region, Philippines

Assisting customers with general, billing and technical questions, troubleshooting, processing payments, upselling and selling.